International Journal of Retail & Distribution Management: Volume 52 Issue 12
Table of contents
The consequences of showrooming behaviour on customer satisfaction and loyalty
Jose Marcos Carvalho de Mesquita, Hyunju Shin, João Paulo Longuinho, Luiz Rodrigo Cunha MouraResearch on showrooming has focused on investigating its antecedents, motivators and characteristics, leaving a gap regarding its consequences. Our study intends to build a…
Online grocery services evolution and trends: a bibliometric approach
Sk Abu Khalek, Tamal Samanta, Chandan Kumar BeheraOnline grocery service (OGS) has significantly grown in recent years, particularly during the Covid-19 pandemic. This surge has attracted significant scholarly attention and…
Examining consumers' perceptions of relationship value with retailers: a multi-method approach
Muhammad Abid, Syed Muhammad Fazal e Hasan, Hormoz Ahmadi, Alireza Amrollahi, Gary MortimerThis study employs a multi-method approach to investigate how perceived relationship marketing investment affects perceived relationship value and consumer gratitude, influencing…
Females’ consumer engagement with fast moving consumer goods (FMCG) retail businesses in North-Western India
Pankaj Thakur, Kapil Kathuria, Nisha KumariThe main fast moving consumer goods (FMCG) retail formats that customers engage with in India are Kirana stores, neighborhood convenience stores (NCS), supermarkets and online…
Transforming luxury: young consumers' motivations towards purchasing virtual luxury non-fungible token wearables
Hanna Lee, Md. Rafiqul Islam Rana, Yingjiao XuThis study explores young consumers' motivations for purchasing Virtual Luxury Non-Fungible Token Wearables (VL-NFTs) from luxury brands, which are virtually crafted luxury…

ISSN:
0959-0552e-ISSN:
1758-6690ISSN-L:
0959-0552Renamed from:
Retail and Distribution ManagementOnline date, start – end:
1990Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Neil Towers