International Journal of Retail & Distribution Management: Volume 52 Issue 12

Table of contents

The consequences of showrooming behaviour on customer satisfaction and loyalty

Jose Marcos Carvalho de Mesquita, Hyunju Shin, João Paulo Longuinho, Luiz Rodrigo Cunha Moura

Research on showrooming has focused on investigating its antecedents, motivators and characteristics, leaving a gap regarding its consequences. Our study intends to build a…

214

Online grocery services evolution and trends: a bibliometric approach

Sk Abu Khalek, Tamal Samanta, Chandan Kumar Behera

Online grocery service (OGS) has significantly grown in recent years, particularly during the Covid-19 pandemic. This surge has attracted significant scholarly attention and…

391

Examining consumers' perceptions of relationship value with retailers: a multi-method approach

Muhammad Abid, Syed Muhammad Fazal e Hasan, Hormoz Ahmadi, Alireza Amrollahi, Gary Mortimer

This study employs a multi-method approach to investigate how perceived relationship marketing investment affects perceived relationship value and consumer gratitude, influencing…

154

Females’ consumer engagement with fast moving consumer goods (FMCG) retail businesses in North-Western India

Pankaj Thakur, Kapil Kathuria, Nisha Kumari

The main fast moving consumer goods (FMCG) retail formats that customers engage with in India are Kirana stores, neighborhood convenience stores (NCS), supermarkets and online…

107

Transforming luxury: young consumers' motivations towards purchasing virtual luxury non-fungible token wearables

Hanna Lee, Md. Rafiqul Islam Rana, Yingjiao Xu

This study explores young consumers' motivations for purchasing Virtual Luxury Non-Fungible Token Wearables (VL-NFTs) from luxury brands, which are virtually crafted luxury…

231
Cover of International Journal of Retail & Distribution Management

ISSN:

0959-0552

e-ISSN:

1758-6690

ISSN-L:

0959-0552

Online date, start – end:

1990

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editor:

  • Prof Neil Towers