The International Journal of Logistics Management: Volume 30 Issue 3

A complexity perspective on logistics management: Rethinking assumptions for the sustainability era

Fredrik Ralf Nilsson

The purpose of this paper is to elaborate on how perspectives and assumptions embedded in the complexity paradigm contribute to make logistics management research better aligned…

Exploring the processing of product returns from a complex adaptive system perspective

Jennifer A. Espinosa, Donna Davis, James Stock, Lisa Monahan

The purpose of this paper is to explore the processing of product returns at five case companies using a complex adaptive systems (CAS) logic to identify agent interactions…

Unveiling the potentials of circular economy values in logistics and supply chain management

Eva Faja Ripanti, Benny Tjahjono

The purpose of this paper is to unveil the circular economy (CE) values with an ultimate goal to provide tenets in a format or structure that can potentially be used for designing…

Boldly going where firms have gone before? Understanding the evolution of supplier codes of conduct

Sebastian Brockhaus, Stanley E. Fawcett, Sammuel Hobbs, Adoley Simone Schwarze

Supplier codes of conduct (CoC) are the primary mechanism companies use to drive corporate social responsibility (CSR) upstream in their supply chains. Companies have…

Measuring customer-oriented product returns service performance

Chonlada Sajjanit, Nopadol Rompho

The purpose of this paper is to conceptualise customer-oriented product returns service (COPRS) performance, and develop and validate its measure.

Supply chain transparency and willingness-to-pay for refurbished products

Yanji Duan, John A. Aloysius

Researchers in supply chain transparency have called to expand the boundaries by disclosing various types of information to multiple stakeholders. The purpose of this paper is to…

In pursuit of supply chain fit

Yasmine Sabri

The purpose of this paper is to develop exploratory propositions and a conceptual framework on the interaction between organisational structure (decision-making centralisation and…

Agility and resource dependency in ramp-up process of humanitarian organizations

Qing Lu, Jie Wu, Mark Goh, Robert De Souza

The ramp-up in humanitarian logistics operations is a stage when the demand surges, often at the start of an emergency. In response, agility is a key strategy used by the…

Omnichannel fulfillment strategies: defining the concept and building an agenda for future inquiry

Daniel Taylor, Sebastian Brockhaus, A. Michael Knemeyer, Paul Murphy

Since the emergence of e-commerce uprooted traditional brick-and-mortar retail in the early 2000s, many retailers have reacted by first independently servicing both the online and…

The effects of trust and distrust on ICT-enabled information sharing in supply chains: Evidence from small- and medium-sized enterprises in two developing economies

Kristijan Mirkovski, Robert M. Davison, Maris G. Martinsons

Drawing on transaction cost economics (TCE) and social exchange theory (SET), the purpose of this paper is to explain why and how external environment, governance structures and…