The TQM Magazine: Volume 14 Issue 4
Table of contents
Focusing on key elements of TQM – evaluation for sustainability
Adrienne Curry, Nasser KadasahWithout sustainability TQM initiatives are usually doomed to fail. The essence of TQM is continuity over time and integration of quality management initiatives into daily…
Critical success factors for SPC implementation in UK small and medium enterprises: some key findings from a survey
Selvan Rungasamy, Jiju Antony, Sid GhoshThere is no doubt that quality has become a major feature in the survival plan of many organisations today. Statistical process control (SPC) is a powerful technique for…
Quality improvement activities in companies with foreign capital operating in Poland
Robert Karaszewski, Wlodzimierz KaraszewskiForeign direct investment in Poland is feared in some political and economic circles, in others it is accepted too enthusiastically. The intention of this paper is not to show…
Quality management results in ISO 9000 certified Spanish firms
Juan José Tarí, José Francisco MolinaMany firms have started to realise the benefits of total quality management. In this respect, quality management improves internal and external quality management performance…
Understanding the difficulties of implementing quality management in Yemen
Yasser Al‐Zamany, Stephen E.J. Hoddell, Barbara M. SavageTotal quality management (TQM) is still a new issue for the organisations in Yemen. These organisations need to establish a new strategy towards quality management. Focuses on the…
TQM and labour productivity in Jordanian industrial companies
Ross Chapman, Khleef Al‐KhawaldehReports on research to determine the degree of application of total quality management (TQM) philosophy and practices in industrial corporations in Jordan. Uses primary and…