Journal of Business & Industrial Marketing: Volume 39 Issue 9

Antecedents and outcomes of firm internet-interactive capability in interfirm relationships

Chao Feng, Shirui Ding, Hui Chen, Yue Zhang

This study aims to explore whether and how the two potential antecedents (i.e. relationship quality at the dyadic level and network density at the network level) affect firms’…

Food supply chain resilience in the digital era: a bibliometric analysis and development of conceptual framework

Pranav Sanjay Sutar, Gaurav Kolte, S. Yamini, K. Mathiyazhagan

Food supply chain resilience is a critical aspect in ensuring the continuous and reliable flow of food, particularly in the face of disruptions. This study aims to address…

Knowledge sharing and NPD performance for UK cross – border M&A firms: the moderating role of behavior and outcome controls

Hanna Lee, Ki-Hyun Um

This paper aims to explore how the effect of knowledge sharing through mergers and acquisitions (M&As) on new product development (NPD) performance is contingent upon two…

Leveraging strategic network resources into firm performance: the roles of dynamic capabilities and platform monitoring

Lixin Sheng, Jianlin Wu, Jibao Gu

Drawing from the resource-based view (RBV), this study aims to develop a parsimonious model in the context of digital platforms that links strategic network resources (SNR) and…

Developing a global B2B strategy for products and services management: practical guidance from the field

Roberto Mora Cortez, Roberto Lecaros

This study aims to examine the challenges of developing a global business-to-business (B2B) offering from an emerging economy (Chile) during an internationalization endeavor. This…

Exposition of techno-functional components of intelligent food supply chain: a review and future research agenda

Anil Kumar Sharma, Manoj Kumar Srivastava, Ritu Sharma

The new technology aspects of Industry 4.0 (I4.0), such as digital technologies including artificial intelligence (AI), block chain, big data analysis and the internet of things…

Service design: a critical examination and future research directions in servitization literature

Ana Maria Kaiser Cardoso, Osiris Canciglieri Junior, Guilherme Brittes Benitez

This paper aims to deepen the understanding of the service design concept by critically analyzing the existing servitization literature. The paper’s main purpose is to structure…

The influence of agility on green purchasing practices: the role of supplier governance and supplier relationships

Azadeh Rajabian Tabesh, Md. Maruf Hossan Chowdhury, Mohammed A Quaddus, Omid Ameri Sianaki, Eijaz Khan

This paper aims to illuminate the nuanced dynamics of green supply chain management (GSCM), specifically focusing on the intersections of supplier relationships, supplier…

What drives the adoption of digital technology in the micro, small, and medium enterprises sector in a developing economy?

Alok Raj, Dhirendra Shukla, Abdul Quadir, Prateek Sharma

This study aims to explore the determinants of digital technology adoption within micro, small and medium enterprises (MSMEs) operating in a developing economy. Grounded in the…

Benefit distribution and stability analysis of enterprise digital servitization ecosystems from the perspective of value cocreation

Lide Chen, Yongtao Peng, Jianqiang Luo

A digital servitization ecosystem (DSE) is a cooperation model based on the concept of value cocreation. However, capability asymmetry among enterprises can lead to unfair benefit…

A comparative analysis of financial and nonfinancial rewards on work motivation and knowledge sharing in a postpandemic era

Mahdi Vesal, Ali Gohary, Mohammad H. Rahmati

This paper aims to examine the impacts of financial and nonfinancial incentives on the development of employee work motivation and knowledge sharing in the postpandemic…

An integrated ISM fuzzy MICMAC approach for unfolding the digital servitization implementation

Camila Favoretto, Glauco Henrique de Sousa Mendes, Renata de Oliveira Mota, Moacir Godinho Filho, Lauro Osiro, Gilberto Miller Devós M.D. Ganga

This paper aims to identify the interrelationships among critical factors for digital servitization (DS) implementation.