Journal of Business & Industrial Marketing: Volume 38 Issue 6

Guest editorial: Understanding digital transformation from an inter-organisational network perspective

Jens Eklinder-Frick, Andrea Perna, Vincent Hocine Jean Fremont

Digital transformation in a cross-laminated timber business network

Mervi Hamalainen, Asta Salmi

The purpose of this paper is to investigate two current transformation processes in the construction industry: the adoption of a novel material, cross-laminated timber (CLT), and…

Deals and value measuring in interactive health-care services

Per Christian Ahlgren, Johnny Lind

This paper aims to investigate the role of value measuring (VM) as an integrated part of a deal introduced to govern the cross-boundary relationship of state specialist- and…

What role do FinTech companies play in supply chain finance? A signaling intermediary perspective

Hua Song, Siqi Han, Wenyi Liu, Anirban Ganguly

The purpose of this paper is to explore the role of FinTech companies in SCF. The application of digital technology in supply chain activities has facilitated the evolution of…

The outcomes of B2B data-driven customer focused value creation

Dawn Holmes, Judith Zolkiewski, Jamie Burton

Despite data being a hot topic, little is known about how data can be successfully used in interactions in business-to-business relationships, specifically in the boundary…

Value co-creation and co-destruction in the digital transformation of highly traditional companies

Aleksandra Hauke-Lopes, Milena Ratajczak-Mrozek, Marcin Wieczerzycki

The purpose of this paper is to investigate how digital transformation changes highly traditional business processes and how it impacts value co-creation and co-destruction. More…

Supplier interfaces in digital transformation: an exploratory case study of a manufacturing firm and IoT suppliers

Carla Cleri Ferreira, Frida Lind

The purpose of this paper is to characterize the interfaces between manufacturing companies and the Internet of Things (IoT) suppliers involved in their digital servitization.

Customer involvement in technological development of smart products: empirical evidence from a coffee-machine producer

Andrea Sabatini, Federica Pascucci, Gian Luca Gregori

This paper aims to explore how customer involvement unfolds in the development of a smart product. Smart product development poses new challenges to firms. In particular, the…

Digital servitization journey in small- and medium-sized enterprises: the contribution of knowledge-intensive business firms

Mario Rapaccini, Marco Paiola, Lino Cinquini, Riccardo Giannetti

This study aims to investigate the contribution of knowledge-intensive business services firms to small- and medium-sized manufacturers’ digital servitization journeys, addressing…

Actor roles and public–private interaction in transitioning networks: the case of geofencing for urban freight transport in Sweden

Hannes Lindkvist, Frida Lind, Lisa Melander

This paper aims to investigate actor roles and public–private interactions in networks. Role dynamics are explored in two settings: the current development network and the future…

From knowledge broker to solution provider in the Industry 4.0 setting: the innovation path of a small consulting firm

Luigi Mersico, Elisa Carloni, Roberta Bocconcelli, Alessandro Pagano

This study aims to explore the resource development process implemented by a small consulting firm, active in a traditional industrial context, pursuing the innovation path to…