Journal of Business & Industrial Marketing: Volume 30 Issue 2
Table of contents
Understanding B2B customer loyalty in the mobile telecommunication industry: a look at dedication and constraint
Shuiqing YangThis paper attempts to investigate the simultaneous effects of dedication and constraint factors on business-to-business (B2B) customer loyalty in the context of transforming the…
Managing strategic supplier relationships: antecedents and outcomes
Eric P. Jack, Thomas L. PowersThe purpose of this paper was to examine the antecedents of strategic supplier relationships in conjunction with outcomes of product and service quality and financial performance…
Location determinants of market expansion in China’s second-tier cities: a case study of the biotechnology industry
Kung-Jeng Wang, Yuliani Dwi Lestari, Tsau-Tang Yang– This study aims to examine the location determinants of market expansion of the biotechnology industry to China’s second-tier cities.
A review of buyer-supplier relationship typologies: progress, problems, and future directions
Chanchai Tangpong, Michael D. Michalisin, Rodney D Traub, Arlyn J. MelcherThe purpose of this study is to review the existing typologies of buyer-supplier relationships (BSRs) in the literature, to critically assess their dimensions and underlying…
The value creation scale of supplier-distributor relationship in international markets
Chi-Shiun Lai, Delphine Ya-Chu Chan, Chin-Fang Yang, Wei-Chun HsuThe purpose of this study is to develop a value-creation measurement which is applicable to the supplier–overseas distributor relationship. As cross-border cooperation is…
How manufacturer market orientation influences B2B customer satisfaction and retention: empirical investigation of the three market orientation components
Chiquan Guo, Yong WangThis paper aims to examine how the three market orientation components (customer orientation, competitor orientation and interfunctional coordination) influence industrial…
Marketing resource-capability complementarity and firm performance in B2B firms
Aron O'Cass, Liem Viet Ngo, Vida SiahtiriThis study aims to examine how market orientation (MO), marketing resources and marketing resource deployment are related and impact business-to-business (B2B) firm- and…
The enterprise system revisited: how well does it capture the company’s business network?
Peter EkmanThis paper aims to analyse how well enterprise systems capture the business network in which an industrial company is involved. Enterprise systems have been presented as a “dream…
How salespeople see organizational citizenship behaviors: an exploratory study using the laddering technique
Paolo Guenzi, Federico PanzeriThe purpose of this paper is to more thoroughly investigate the role of organizational citizenship behaviors (OCBs) in sales force settings and the reason why salespeople should…
Are salespeople born or made? Biology, personality, and the career satisfaction of salespeople
James M Loveland, John W Lounsbury, Soo-Hee Park, Donald W JacksonThe purpose of this paper is to investigate the relationship between personality traits and both job and career satisfaction among salespeople. The authors also wished to examine…
ISSN:
0885-8624e-ISSN:
2052-1189ISSN-L:
0885-8624Online date, start – end:
1986Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
IMP JournalEditors:
- Michael Ehret
- Antonella La Rocca
- Roberto Mora Cortez