Journal of European Industrial Training: Volume 12 Issue 2

THE NATURE AND CONTEXT OF TRAINING FOR SUCCESS

Roger Bennett

This special issue is about how to make training more successful. It offers practical guidance and ways of thinking about the work of trainers that will lead to improved training…

TRAINING NEEDS ANALYSIS — A MARKETING VIEWPOINT

Barry Smith, Brian Delahaye

For far too long, trainers have considered excellence in course design and presentation to be the “be all and end all” of training and development responsibilities. We have to…

AUDITING TRAINING AND DEVELOPMENT

Brian P. Murphy, Richard A. Swanson

There are many reasons for engaging in evaluating training and development (T&D). One reason would be to keep a complete, accurate, and detailed account of the satisfaction…

ACTION FIRST — UNDERSTANDING FOLLOWS:: An Expansion of Skills‐based Training Using Action Method

Colin Martin

This paper discusses the concept of training trainers in the skills they need to perform competently as trainers, and how they follow up their skills mastery with discussion on…

TRAINING FOR QUALITY SERVICE

Peter J. Watson

It is interesting to see how the concept of quality service has changed over the past fifteen years. Not long ago, quality was nearly synonymous with luxury and personalised…

ARE CONSULTANTS ENABLING OR DISABLING THE PERSONNEL FUNCTION?

Derek Torrington

Personnel managers are increasingly using consultants to make the development of human resources more efficient. There are risks involved, however, as consultants who are poorly…

SUCCESSFUL TRAINING IN THE INTERNATIONAL ARENA: THE INDONESIAN HARBOUR PILOT PROJECT

David C. Wigglesworth

The design and the presentation of training programmes in other cultures is fraught with pitfalls. Too often these programmes fail, not because of poor instructional skills or…

INCREASING ADULT LEARNING

Ricky Stuart

Since I left full‐time education many years ago, it has often struck me that whenever I return to a learning situation, whether it is a formal course or a half‐day workshop, I…