Journal of Management in Medicine: Volume 6 Issue 3

Making “Peckham” Work for Managers

Selwyn St Leger

The “Peckham” initiative is introducing a coherentframework for research and development (R&D) in the UK NationalHealth Service (NHS). This entails close collaboration between…

The Potential of Cognitive Mapping in Planning Health Provision

R.B. Blackham, R. Corless

The World Health Organization′s project “Health for All in2000” sets levels for future health care and provision for memberstates. In the UK a Healthy Cities Network has been…

Planning General Surgical Services in the NHS: The Surgeon′s Perspective

Charles D. Collins

Planning surgical services in the NHS needs to take account of thefinite capacity of the consultant and his/her team to carry out work ofa standard which does not compromise the…

Taking Counselling Seriously: An Option for Doctors in Management? An Essential for Doctors in Management?

Helen Jones, Mary Connor, John Bennett

Outlines the philosophy, concepts and structure of a course incounselling for consultants. The participants on the first course wereintroduced to counselling whilst on a…

Audit and a Sense of Direction

Adrian Bull

Audit activity is now widespread. There are a range of views aboutits prime purpose. Unless the audit programme has a clear purpose anddirection, it will falter. As commissioning…

To Whom Do GPs Refer? A Study of the Development and Change of Referral Networks of General Practitioners in The Netherlands

L.C.M. Boonekamp, A.A. de Roo

One of the major goals of the recent NHS reforms has been to makethe NHS more responsive to the needs of patients by offering morechoice. DHAs and budget‐holding GP practices have…

Survey of the Views of the First Group of Hospital Consultants Participating in the Open University Managing Health Services Course

David Allen, Frank Lucraft

Describes the results of a questionnaire sent to consultant medicalstaff participants on an Open University course entitled “ManagingHealth Services”. The purpose of this…

Clinicians′ Resistance to Consumer Satisfaction Surveys: What They Never Tell You

Eilish McAuliffe, Malcolm MacLachlan

The advent of “consumerism” in the NHS puts an increasedimportance on finding out what consumers of health services think aboutthe treatment which they receive. Describes a…

Overcoming Clinicians′ Resistance to Consumer Satisfaction Surveys

Malcolm MacLachlan, Eilish McAuliffe

Conducting a consumer satisfaction survey can be fraught withdifficulties. Although these difficulties are rarely discussed, they maybias the research by influencing the nature of…