Table of contents
The causal relationships between aspects of customer capital
Ann Ling‐Ching Chan, Wen‐Ying WangThe purpose of this paper is to propose and test a unified framework of the causal relationships among six aspects of customer capital: customer targeting, ability to identify…
Intellectual capital: national implications for industrial competitiveness
Kongkiti Phusavat, Narongsak Comepa, Agnieszka Sitko‐Lutek, Keng‐Boon OoiThe paper is based on a project with the Department of Industrial Work (DIW) in Thailand for promoting intellectual capital (IC), which aims to boost the country's long‐term…
Adoption of smart TVs: a Bayesian network approach
Youngim Bae, Hyunjoon ChangThis study aims to identify factors that determine the smart TV buying decisions of users and analyze the relationships among the factors by using Bayesian network approach.
Towards shareholders' value: an analysis of sustainability reports
Agnieszka LeszczynskaSustainability reports have become a new trend in corporate reporting. The purpose of this paper is to: evaluate the content of sustainability reports published by international…
Influence of resource‐based capability and inter‐organizational coordination on SCM
Keah‐Choon Tan, James CrossThe purpose of this paper is to investigate which firm‐level antecedent – resource‐based capability or inter‐organizational coordination – contributes to a firm's supply chain…
Factors determining firms' perceived performance of mobile commerce
Sonia San Martín, Blanca López‐Catalán, María A. Ramón‐JerónimoThe purpose of this paper is to analyse which factors impact firms' perceived performance in mobile commerce (m‐commerce). Introducing the perspective of firms, the paper advances…
Information gathering during enterprise system selection: insight from practice
Przemysław LechThe purpose of this paper is to examine the information gathering methods used during enterprise system (ES) selection among Polish organizations and to have IT consulting experts…
Impact of ERP systems on work and work‐life
Vathsala Wickramasinghe, Manoja KarunasekaraThe purpose of this paper is to empirically identify the post‐implementation impact of enterprise resource planning (ERP) systems on work and work‐life of managerial‐level…
ISSN:
0263-5577e-ISSN:
1758-5783ISSN-L:
0263-5577Renamed from:
Industrial ManagementOnline date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Alain Yee Loong Chong
- Prof Hing Kai Chan