Table of contents
Meeting the needs of remote library users
Lesley Mutinta Moyo, Ellysa Stern CahoyMany higher education institutions now offer virtual delivery of academic programs via the Internet and the World Wide Web, and cater to the needs of growing numbers of distance…
A project to benchmark university libraries in The Netherlands
Hubert Laeven, Anja SmitIn 1998 and 1999 a small group of Dutch university libraries started working together to develop a set of instruments for performance measurement through benchmarking. This…
A framework with a fragile foundation: thoughts from a critical friend on Framework for the Future
Bob UsherwoodDescribes and critiques a report published by the UK’s Department of Culture, Media and Sport in 2003 which sets out a structure whereby public libraries will provide socially…
Recruiting the cataloguers for tomorrow: the need for succession planning in Ghanaian academic libraries
M.A. Bello, E.S. ThompsonUniversity libraries, the world over, are continually striving to ensure timely information access and retrieval. Those at the centre of making this mission possible are the…
Using organisational goals to reposition the corporate information centre
Caroline OadesThis paper describes the first, critical steps taken to align the activities of a corporate information centre with organisational goals, recommending the incremental adoption of…
Developing research skills in library and information science studies
Primoz Juznic, Joze UrbanijaExamines the role of research skills from the perspective of staff and students involved in courses at the Department of Library and Information Science and Book Studies, Faculty…
ARL’s Collection Analysis Project: continuing feasibility for a medium‐sized academic library
Jan Guise, David FeinmarkMabee Library at Washburn University, Topeka, USA, has just completed year two of a three‐year strategic plan. One area of emphasis in 2002 was collection development. The library…
Consortia and knowledge management: the functional context and an organisational model
Anthi KatsirikouKnowledge management (KM) is a current technique in organisational theory and management. The knowledge‐based organisation is the organisation of the future and libraries have…
Mainstreaming equality, meeting needs: the Merton Library approach
Shiraz Durrani, Elizabeth SmallwoodDescribes the approach taken by Merton Library and Heritage Service, part of the London Borough of Merton, to address equalities in a meaningful way. It examines aspects of…
Management musings 13: making do with what we have
Maurice B. LineDiscusses the problem of how to handle staff who are less productive than they should be. Suggests that they need understanding and empathy. They could be moved to different jobs…
Diversity matters 3: the Quality Leaders Project – youth programme
Patricia WardDescribes the second stage of an action research project to develop black library workers and extend their management skills involving the development of innovative services to…
Continuing professional development and workplace learning 4: conferences, wonderful conferences …
Patricia Layzell WardReflects on the range of benefits from attendance at conferences and their contribution to networking and professional development. Comments on the factors that make for a good…
ISSN:
0143-5124e-ISSN:
1758-7921ISSN-L:
0143-5124Online date, start – end:
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Emerald Publishing LimitedOpen Access:
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- Mr Steve O'Connor