Library Management: Volume 17 Issue 2

Flexible working in libraries: profit and potential pitfalls

Anne Goulding, Evelyn Kerslake

Flexible workers are a growing part of the library and information sector, as they are in the service sector generally. Yet their specific needs and requirements have been greatly…

The terminology of planning: part 1

Guy A. Marco

Considers the vocabulary employed by writers of library planning documents, and analyses the terms used for the various concepts. Notes that concepts are often given diverse…

Teaching library and information ethics

Stuart Hannabuss

Professionalism in library and information work assumes the awareness and application of ethical standards. Dealing with information products and services implicates practitioners…

Getting things in focus: the use of focus groups in Brent Libraries

Karen Tyerman

In the context of a total quality programme, Brent Libraries carried out customer research to determine customer needs and also monitor the performance of contractors. One method…

Databases: fit for use or fit for us?

C.J. Armstrong

Database users often find that not only do data retrieved contain errors but that the databases themselves do not live up to their expectations as far as coverage, structure or…