Planning Review: Volume 18 Issue 1
Table of contents
Redesign your organization for time‐based management
George Stalk, Thomas M. Hout“To become a time‐based company, management has to learn to think as an integrated system—a linked chain of operations and decision points that continuously delivers what the…
Why you need a service strategy
William H. Davidow, Bro Uttal“In all industries, when competitors are roughly matched, those that stress customer service will win.”
When giants learn cooperative strategies
Rosabeth Moss Kanter“Cooperative strategies—pooling, allying, and linking—pose the greatest new opportunities and challenges for the 90s.”
The case for nonspecialized diversification
Milton LeontiadesProfessor Milton Leontiades teasingly reminds us of Thomas Huxley's quip about tragedy in science being the slaying of a beautiful hypothesis by an ugly fact. One of the favorite…
Taking creative leaps
James F. Bandrowski“The creative leap is achieved by imagining idealistic solutions first, then thinking logically backward to solve the problem in the reverse direction.”
Implementing the vision: The lessons learned
Benjamin B. Tregoe, John W. Zimmerman, Ronald A. Smith, Peter M. TobiaField‐tested advice on coping with the common challenges facing companies attempting to develop a winning strategy.