Personnel Review: Volume 50 Issue 7/8

Guest editorial

Jillian Cavanagh, Patricia Pariona-Cabrera, Timothy Bartram

Perceived organizational injustice and counterproductive work behaviours: mediated by organizational identification, moderated by discretionary human resource practices

Dirk De Clercq, Yasir Mansoor Kundi, Shakir Sardar, Subhan Shahid

This research unpacks the relationship between employees' perceptions of organizational injustice and their counterproductive work behaviour, by detailing a mediating role of…

Thwarted psychological needs: the negative impact of customer mistreatment on service employees and the moderating role of empowerment HRM practices

Jiuming Chen, Haiying Kang, Ying Wang, Mingjian Zhou

Drawing on self-determination theory (SDT), this study aims to understand the adverse effects of customer mistreatment on employee performance and well-being by thwarting the…

A new, established approach to managing misbehavior: system justification theory

Benjamin J. Thomas, Spencer Harris

The status quo for managing deviant workplace behavior is underperforming. The current research offers a new approach for scholars and managers in approaching these misbehaviors…

The role of human resource professionals (HRPs) in managing workplace bullying: perspectives from HRPs and employee representatives in Australia

Nikola Djurkovic, Darcy McCormack, Helge Hoel, Denise Salin

The purpose of this paper is to examine the perspectives of human resource professionals (HRPs) and employee representatives (ERs) on the role of HRPs in managing workplace…

Managing bullying in the workplace: a model of servant leadership, employee resilience and proactive personality

Saima Ahmad, Talat Islam, Amrik Singh Sohal, Julie Wolfram Cox, Ahmad Kaleem

This paper develops and tests a model for managing workplace bullying by integrating employee perceived servant leadership, resilience and proactive personality. Specifically…

Abrasive leaders who changed: learning from their experience

Lori J. Tucker, Peter E. Williams

The purpose of this paper is to understand the experience of three formerly abrasive leaders who improved their conduct and management strategies following a workplace…

Violence at work in the ambulance service: the role of HRM and other systems

Ashlea Kellner, Keith Townsend, Adrian Wilkinson, Rebecca Loudoun

Paramedics' work environment is constantly changing and unpredictable. Controlling environmental risks is difficult for the HR department and requires support of external systems…

Shaping emotional contagion in healthcare: the role of human resource practices and work harassment

Matthew J. Xerri, Yvonne Brunetto, Benjamin Farr-Wharton, Ashley Cully

This research examines the extent to which emotional contagions are shaped by human resource practices (HRPs) and work harassment and the influence of this on employee well-being…

Supportive organizational climate: a moderated mediation model of workplace bullying and employee well-being

Aamir Hayat, Leila Afshari

Drawing from conservation of resources theory, this study explores how perceived organizational support mitigates the adverse consequences of workplace bullying on employee…

Cyberloafing in public sector of developing countries: job embeddedness as a context

Ahmadreza Karimi Mazidi, Fariborz Rahimnia, Saeed Mortazavi, Mohammad Lagzian

This study aims to investigate the possible negativity of job embeddedness in developing countries. Operationally, the study aimed to configure the relationship between job…

Subtle workplace discrimination inhibiting workers with intellectual disability from thriving at the workplace

Jillian Cavanagh, Hannah Meacham, Patricia Pariona-Cabrera, Timothy Bartram

The purpose of the article is to examine the experiences of workers with intellectual disability (WWID) and subtle discriminatory practices that hold these workers back from…

The joint impact of servant leadership and team-based HRM practices on team expediency: the mediating role of team reflexivity

Shuang Ren, Zhining Wang, Ngan Thuy Collins

This study focuses on an emerging deviant behavior at the team level and investigates when and why the team level processes reduce team expedient behavior. Anchored on the…

Workplace cyber abuse: challenges and implications for management

Natalia D'Souza, Darryl Forsyth, Kate Blackwood

This paper offers a synopsis of workplace cyber abuse, identifying patterns of and responses to cyber abuse, as well as barriers to reporting and successful organisational…