Dependence on tips and sexual harassment vulnerability of hotel employees in Accra, Ghana

Abstract

Purpose

The purpose of this paper is to examine the relationship between perceived dependence on tips and vulnerability to sexual harassment (SH) among hotel employees in Accra Metropolis, Ghana.

Design/methodology/approach

Within a cross-sectional research design, 583 employees from 55 hotels completed self-administered questionnaires. Descriptive statistics, χ² test of independence, Kruskal–Wallis test were used to analyse collected data.

Findings

Results of the study reveal that dependence on tips is related to SH vulnerability of food and beverage staff. Furthermore, dependence on tips engenders a perception of SH climate. Compared to guests and co-workers, supervisors were least identified as perpetrators of SH in hotel workspaces. Guests were responsible for unwanted sexual attention, whereas co-workers pose the greatest risk for gender harassment.

Practical implications

Hotel management should invest in the publication of educational materials such as leaflets and posters indicating unacceptability of inappropriate sexual behaviours.

Originality/value

This paper is one of the pioneers to have assessed the relationship between dependence on tips and perceived climate for SH as well as vulnerability to SH in a hotel context.

Citation

Mensah, C. (2019), "Dependence on tips and sexual harassment vulnerability of hotel employees in Accra, Ghana", Journal of Hospitality and Tourism Insights, Vol. 2 No. 4, pp. 451-468. https://doi.org/10.1108/JHTI-02-2019-0018