How the interaction of innovation and ERP systems on business intelligence affects the performance of Mexican manufacturing companies
Abstract
Purpose
The present study shows that the implementation and development of enterprise resource planning (ERP) systems as a technological innovation provide a competitive advantage that helps to improve the functionality of business intelligence (BI) systems in the digital transformation of manufacturing companies, in addition to improving overall firm performance.
Design/methodology/approach
The research uses the structural equation approach based on PLS-SEM technique with a sample of 120 firms in the manufacturing industry in Coahuila, Mexico.
Findings
The paper provides empirical insights into how the interaction of ERP systems and innovation significantly affects the functionality of BI Systems and has a substantial effect on overall firm performance.
Originality/value
Empirical evidence of how advanced digital management systems (ERP and BI) impact digitalization processes in organizations by improving performance is still scarce.
Keywords
Acknowledgements
The author Jorge Alfonso Lara-Perez acknowledges support from the CONAHCYT- “Consejo Nacional de Humanidades, Ciencias y Tecnologías” for the invaluable support granted for its ongoing program of “Becas Nacionales de Posgrados 2017” that positively impact the social environment with a human sense, as well as to have worked in favor of the establishment of international exchange and academic policies that generate quality scientific research. Co-author Francisco Canibe-Cruz thanks the Autonomous University of Coahuila, Torreón unit for its management and support of the collaboration agreement with the Polytechnic University of Cartagena, Spain. We would also like to show our gratitude to the Editor-in-Chief and two “anonymous” reviewers for their so-called insights.
Citation
Lara-Pérez, J.A., Canibe-Cruz, F. and Duréndez, A. (2024), "How the interaction of innovation and ERP systems on business intelligence affects the performance of Mexican manufacturing companies", Information Technology & People, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/ITP-04-2022-0262
Publisher
:Emerald Publishing Limited
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