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The spillover effects of different monetary incentive levels on health experts' free knowledge contribution behavior

Tuotuo Qi (Information School, Central University of Finance and Economics, Beijing, China)
Tianmei Wang (Information School, Central University of Finance and Economics, Beijing, China)
Jiarui Yan (University of Washington, Seattle, Washington, USA)

Internet Research

ISSN: 1066-2243

Article publication date: 16 July 2021

Issue publication date: 12 November 2021

951

Abstract

Purpose

Understanding health experts' online free knowledge contribution behavior is vital for promoting health knowledge and improving health literacy. This study focuses on the spillover effects of different monetary incentive levels on health experts' free knowledge contribution behavior.

Design/methodology/approach

In 2016, Zhihu Live and Zhi Hu were launched as two types of paid knowledge products on Zhihu.com, a hybrid knowledge exchange platform. Focusing on the policy impact of launching Zhihu Live and Zhi Hu, this study uses the difference-in-differences model to analyze the heterogeneous spillover effects of high-yield and low-yield monetary incentives on health experts' free knowledge contribution behavior.

Findings

In the short term, the high-yield monetary incentive has positive spillover effects on the quantity and quality of free knowledge contribution while the low-yield monetary incentive generates opposite effects. In the long term, the effects of the high-yield monetary incentive remain significantly positive. The effect of the low-yield monetary incentive on the quantity of free knowledge contribution remains significantly negative, but its effect on the quality of free knowledge contribution is not significant.

Originality/value

This study combines theories of reciprocity and resource limitation to study the spillover effects of different monetary incentive levels on health experts' online behavior. The short-term and long-term effects of different monetary incentive levels on health experts' online behavior are also explored.

Keywords

Acknowledgements

This study is based on the authors' conference paper “Spillover effect of monetary incentives on the free knowledge contribution behavior of medical experts” presented at the International Conference on Digital Health and Medical Analytics (DHA) authored by Qi, T., Yan, J. and Wang, T. (2020). The authors would like to acknowledge the National Natural Science Foundation of China [72072194].

Citation

Qi, T., Wang, T. and Yan, J. (2021), "The spillover effects of different monetary incentive levels on health experts' free knowledge contribution behavior", Internet Research, Vol. 31 No. 6, pp. 2143-2166. https://doi.org/10.1108/INTR-08-2020-0445

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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