The Reengineer

Abstract

Michael Hammer, the consultant often credited with coining the term “reengineering,” inspires top management at a number of cutting‐edge U.S. firms to attempt radical process redesign. Here, he updates us on this evolving management practice.

Citation

Randall, R.M. (1993), "The Reengineer", Planning Review, Vol. 21 No. 3, pp. 18-21. https://doi.org/10.1108/eb054415