A BI‐CULTURAL COMPARISON OF ORGANIZATION CITIZENSHIP BEHAVIOR: DOES THE OCB PHENOMENON TRANSCEND NATIONAL CULTURE?

Abstract

This exploratory study describes an empirical comparison of organization citizenship behavior (OCB) between samples from the United States and Romania. The economic and work environment distance between the U.S. and Romania was theorized to result in a dissimilar structure and strength of good citizenship behaviors and differential contributions of OCB to productivity. Data from Romania produced a unique factor structure with lower factor scores than those of the comparable organization in the United States. The citizenship behaviors in both countries were positively related to productivity, but links were stronger in the U.S. There were significant differences in the individual citizenship behaviors and productivity between the U.S. and Romania. National and organizational cultures appear to be significant determinants of OCB. The results are interpreted with respect to the stage of development, histories, and economies of the two countries.

Citation

Turnipseed, D.L. and Murkison, E. (2000), "A BI‐CULTURAL COMPARISON OF ORGANIZATION CITIZENSHIP BEHAVIOR: DOES THE OCB PHENOMENON TRANSCEND NATIONAL CULTURE?", The International Journal of Organizational Analysis, Vol. 8 No. 2, pp. 200-222. https://doi.org/10.1108/eb028917