Internal communication: beliefs and practice in the organisation

Abstract

This paper comments on the findings of a new survey into the status of internal communication within British companies and organisations. It suggests that while many companies have opened the door to internal communication as a distinct business discipline — even given it a desk and a chair — most have yet to grant its practitioners a seat at the boardroom table. The authors put forward reasons for this, and identify some of the issues that internal communication managers should address to continue to improve their status.

Citation

Clutterbuck, D. and James, D. (1997), "Internal communication: beliefs and practice in the organisation", Journal of Communication Management, Vol. 1 No. 3, pp. 249-255. https://doi.org/10.1108/eb023427