Keywords
Citation
(2012), "How to learn new tasks: shop floor performance effects of knowledge transfer and performance feedback", Development and Learning in Organizations, Vol. 26 No. 5. https://doi.org/10.1108/dlo.2012.08126eaa.003
Publisher
:Emerald Group Publishing Limited
Copyright © 2012, Emerald Group Publishing Limited
How to learn new tasks: shop floor performance effects of knowledge transfer and performance feedback
Article Type: Abstracts From: Development and Learning in Organizations, Volume 26, Issue 5
Letmathe P., , Schweitzer M. and , Zielinski M.Journal of Operations Management, March 2012, Vol. 30 No. 3, Start page: 221, No. of pages: 16
AbstractWe investigate how learning and the task performance of individuals are affected by different forms of knowledge transfer. Whereas previous research has proven the positive performance impacts of knowledge transfer, self-observation and feedback mechanisms individually, we explore the cumulative effect of these factors on learning and performance. With the help of two laboratory experimental studies reproducing manufacturing tasks that are typical for industrial production, we show that explicit knowledge transfer is superior to other forms of knowledge transfer. Externally provided performance feedback in the form of cost information and non-financial performance indicators has no effect on the order of different forms of knowledge transfer. Moreover, external feedback does not even have an additional significant performance effect on learning new tasks irrespective of the type of knowledge transfer. ISSN: 0272-6963 Article type: Research paper Reference: 41AJ608
Keywords: Feedback, Knowledge transfer, Learning, Manufacturing