Developing integrated framework to measure performance of green supply chain management: A comparative case analysis

Abstract

Purpose

The purpose of this paper is to explore green supply chain management (GSCM) performance measures and to develop a framework for evaluating the impact of GSCM implementation on organizational performance.

Design/methodology/approach

This research develops a performance measurement framework by integrating GSCM enabler with GSCM performance measures criteria. These criteria are selected from literature review and expert opinion. This study proposes a fuzzy balanced scorecard – fuzzy technique for order preference by similarity to ideal solution-based methodology to evaluate the overall organizational performance. The empirical case study of an Indian automobile organization is conducted. Further, the proposed framework is tested with three Indian Automobile organizations and their results are compared with the case organization.

Findings

The integrated methodology offers an effective way to measure and benchmark the impact of the proposed GSCM performance measurement framework. The empirical results show that the output of the proposed model is consistent. Thus, the study contributes to the advancement of knowledge toward GSCM and its management for sustainability.

Research limitations/implications

This study is limited to the automotive sector; hence the outcomes may not be comprehensively applicable across different sectors. The results cannot be applied to other sectors with other product and process specificities.

Practical implications

It helps the practitioners to measure and improve the effectiveness of GSCM implementation.

Originality/value

This study is the generalized performance measurement framework and can be used to measure the performance for any type of organizations to benchmark one organization with the other or the group of organizations.

Citation

Malviya, R.K. and Kant, R. (2020), "Developing integrated framework to measure performance of green supply chain management: A comparative case analysis", Benchmarking: An International Journal, Vol. 27 No. 2, pp. 634-665. https://doi.org/10.1108/BIJ-01-2019-0016