Coworkers’ responses to knowledge sharing: the moderating role of a knowledge contributor’s job competence

Abstract

Purpose

Drawing on social exchange theory, this study aims to investigate the reciprocal relationship between an employee’s knowledge sharing and his or her coworkers’ responses to this focal contributor in terms of knowledge sharing and helping behaviors.

Design/methodology/approach

A two-wave online survey collected data from 84 respondents who provided ratings on each member on their team, representing 440 dyadic relationships. Hierarchical linear modeling analyzed the between-subjects and within-subject data simultaneously.

Findings

Employees generally reciprocate contributors’ knowledge sharing with an exact act (i.e. knowledge sharing) through the mechanism of peer respect. However, respect generated by knowledge sharing is enhanced only when the knowledge contributor is competent.

Originality/value

Research on how an employee’s knowledge sharing actually influences other members of a team is lacking. This study addresses this gap by examining responses to a team member’s knowledge sharing from a peer’s perspective. It also reveals when knowledge sharing is more pronounced in earning peer respect.

Citation

Tang, P., Lai, J.Y.M., Chen, X. and Fu, S.F.I. (2024), "Coworkers’ responses to knowledge sharing: the moderating role of a knowledge contributor’s job competence", The Learning Organization, Vol. 31 No. 5, pp. 673-692. https://doi.org/10.1108/TLO-11-2022-0129