A study of employees’ utilization of microlearning platforms in organizations

Abstract

Purpose

This study aims to investigate which a priori factors documented in the literature and new factors that influence employees’ self-regulated microlearning behavior and the utilization of internal microlearning platforms in organizations.

Design/methodology/approach

The authors conducted a single-case study on a Swedish retail group that had developed an internally-built microlearning platform, collecting data through semistructured interviews with 13 informants.

Findings

The authors have identified eight factors that affect employees’ self-regulated microlearning processes. In addition to confirming the presence of five factors from previous research, the authors have discovered the influence of three new factors on self-regulated learning. These new factors are prioritization, other learning platforms and relevant content.

Originality/value

The study conducted a unique investigation into the factors influencing employees’ self-regulated learning strategies and their impact on the utilization of microlearning platforms. Previous research has given limited attention to this research topic and associated questions, making this study a valuable contribution.

Citation

Karlsen, J.T., Balsvik, E. and Rønnevik, M. (2023), "A study of employees’ utilization of microlearning platforms in organizations", The Learning Organization, Vol. 30 No. 6, pp. 760-776. https://doi.org/10.1108/TLO-07-2022-0080