Index
ISBN: 978-1-83909-485-9, eISBN: 978-1-83909-484-2
ISSN: 0732-0671
Publication date: 17 August 2020
Citation
(2020), "Index", Hines, S.S. and Ketchum, D.H. (Ed.) Critical Librarianship (Advances in Library Administration and Organization, Vol. 41), Emerald Publishing Limited, Leeds, pp. 161-164. https://doi.org/10.1108/S0732-067120200000041011
Publisher
:Emerald Publishing Limited
Copyright © 2020 Emerald Publishing Limited
INDEX
Academic libraries, 86
accommodation process, 124
autism spectrum disorders (ASDs), 113
campus career services department, 95
democracy, 9
ethnicity, 87
exclusion, 27–29
human resources practices, 122
information and knowledge resources, 6
interviews, 119
leadership level, 87
librarian power, 7–8
Library and Information Science (LIS). See Library and Information Science (LIS)
marginalization, 27–29
mentoring, 97
nonmeritocratic system, 112
onboarding, 121
power dynamics. See Power dynamics
public spheres, 6, 8–9
racial microaggressions, 87, 102
theoretical context, 9–11
user empowerment, 8
Web 2.0 technologies, 6, 9
widening access and participation (WP), 26
Accessibility Legislation, 122
Advocacy feminism, 49–50
American Library Association (ALA), 2
Aspirational capitals, 32
Association of Library and Information Science Education (ALISE), 94
Autism spectrum disorders (ASDs)
behaviors, 117
definition, 113
diagnosis, 117
interviewing, 119–121
job seekers, 117
modeling and simulation, 123
onboarding, 121
performance management and promotion, 125–126
positive behavioral support (PBS), 117
recruitment, 117–119
retention and development, 123–125
social interaction, 114
statistics, 113
symptoms, 113
Zwicker’ s analysis, 115
Banking model, 31
Behavioral interviewing, 148
Black, Asian, and minority ethnic (BAME), 25
ClimateQUAL, 103
Communication, 17, 45, 55, 57, 59–60, 113
Competency modeling, 149–150
Consensus-based decision-making, 58–59
Critical information literacy, 31
Critical librarianship, 131
Critical reflection, 35
Critical Success Factors (CSFs)
definition, 15
library management, 15
service delivery processes, 16
user empowerment, 16
Web 2.0, 16, 17
Critical theory, 12–14, 22, 30–31, 34–36
Critlib leadership, 29–31
Cultural recognition, 31–33
Democracy, 9
Descriptive power, 8
Diversity and inclusion (D&I), 88–90
Diversity, equity, and inclusion (DEI), 88, 97, 99
Education workers, 33–34
Emotional intelligence, 45
Emotional Quotient Inventory, 153
interpersonal skills component, 154
role of, 150–152
teamwork skills, 152
Empowerment, 8
Equity, diversity, and inclusion (EDI), 88–89
create roadmap, 92
establish timeline, 92
imagine future, 92
measure progress, 92
Exclusion, academic libraries, 27–29
Facebook, 6
Familial capitals, 33
Family and Medical Leave Act (FMLA), 131–132, 134
Family-friendly policies, 133, 135
paid maternity leave, 137–138
remote work/working from home, 139
Feminist leadership
advocacy, 49–50, 53–54
anti-oppression work, 45
caregiving responsibilities, 50–52
communication, 45, 55, 57, 59–60
decision-making, 57–61
demographic descriptors, 46
emotional intelligence, 45
institutional characteristics, 47
intersectional feminism, 49
knowledge, 48
organizational structure, 54–57
reform feminism, 48–49
revolutionary feminism, 49
self-identify, 42
sharing power value, 42
Intellectual crisis, 9
Intersectional feminism, 49
Leadership skills, 144
Librarian power, 7–8
Library and Information Science (LIS)
critical theory, 12–14
ontological approaches, 11–12
scholars, 9–10
significant theoretical contributions, 10
social epistemology, 11
Library management, 15
Library of Congress (LOC), 1
Linguistic capitals, 32
Lyon Declaration principles, 8
Marginalization, 27–29
Maternity leave, 131, 133, 135
benefits, 136
British women, 136
coaching, 139–140
family-friendly policies, 137–138
flexback, 138
German mothers, 139
Mentoring, 97–98, 100
MetLife, 92–93
Misrecognition, 31–33
Motherhood, 132–134
National Autistic Society, 118
Navigational capitals, 33
Neurodevelopmental condition, 113
Neutral social science, 27
Ontological approaches, Library and Information Science (LIS), 11–12
Paid maternity leave, 135
Participatory pedagogy, 30
People of color (POC), 88, 97–101
Personnel selection, 148, 154
Positive behavioral support (PBS), 117
Power dynamics
Critical Success Factors (CSFs), 15–17
Library and Information Science (LIS), 11
theoretical/philosophical approaches, 9
Web 2.0, 14–15
Pregnancy, 132
Problem-posing education, 31
Public spheres, 6, 8–9
Race/ethnicity comparisons, 86
Re-conceptualizing academic libraries, 17
Recruitment strategy, 93, 95, 103
Reform feminism, 48–49
Remote work, 139
Residency programs, 96
Resistant capitals, 33
Retention, 92, 94, 97, 100
Return-to-work, 136, 137, 139
Re-use model, 12
Revolutionary feminism, 49
Safe learning spaces, 29
Schedule adjustments
flexible work schedule, 138
infant-at-work program, 140
job sharing, 139
maternity coaching, 139–140
part-time, 138–139
remote work, 139
Self-identify, 42
Self-managing work teams, 146
Service delivery processes, 16
Shared conceptualization, 11
Sharing power value, 42
Situational interviewing, 149
Social capitals, 33, 123
Social epistemology, 11
Social exchange theory, 135
Social justice
access to, 73–75
institution, 68–71
street-level bureaucracy, 66–68
sustainable communities, 75–79
traditional library services, 71–72
Supervisors
advocate, better leave policies, 134–135
discussions before leave, 136–137
family-friendly policies, 137–138
inclusive atmosphere, 137
policies, 135–136
Target Corporation, 88, 89
Team-based organizations, 144, 145
Teamwork skills, 147
and emotional intelligence, 152
integrative taxonomy, 148
verbal and nonverbal communication, 153
T-Mobile, 101–104
Twitter, 6
Under-represented groups, United Kingdom, 24
University of Houston (UH) Libraries, 153
University of North Carolina at Greensboro (UNCG), 94
User empowerment, 8, 16
User knowledge-sharing community, 12
Web 2.0 technologies
academic libraries, 6, 9
Critical Success Factors (CSFs), 16, 17
democracy, 9
power dynamics, 14–15
Widening access and participation (WP)
academic libraries, 26
Black, Asian, and minority ethnic (BAME), 25
critically reflective practice, 35
Critlib leadership, 29–31
cultural recognition, 31–33
dividing practices, 23
education workers, 33–34
England, 23–26
misrecognition, 31–33
shock of recognition, 22
under-represented groups, 24
United Kingdom, 23–26
working-class students, 22
Wi-Fi hotspots, 8
Working mothers, 132, 133, 136
ClimateQUAL, 103
Communication, 17, 45, 55, 57, 59–60, 113
Competency modeling, 149–150
Consensus-based decision-making, 58–59
Critical information literacy, 31
Critical librarianship, 131
Critical reflection, 35
Critical Success Factors (CSFs)
definition, 15
library management, 15
service delivery processes, 16
user empowerment, 16
Web 2.0, 16, 17
Critical theory, 12–14, 22, 30–31, 34–36
Critlib leadership, 29–31
Cultural recognition, 31–33
Democracy, 9
Descriptive power, 8
Diversity and inclusion (D&I), 88–90
Diversity, equity, and inclusion (DEI), 88, 97, 99
Education workers, 33–34
Emotional intelligence, 45
Emotional Quotient Inventory, 153
interpersonal skills component, 154
role of, 150–152
teamwork skills, 152
Empowerment, 8
Equity, diversity, and inclusion (EDI), 88–89
create roadmap, 92
establish timeline, 92
imagine future, 92
measure progress, 92
Exclusion, academic libraries, 27–29
Facebook, 6
Familial capitals, 33
Family and Medical Leave Act (FMLA), 131–132, 134
Family-friendly policies, 133, 135
paid maternity leave, 137–138
remote work/working from home, 139
Feminist leadership
advocacy, 49–50, 53–54
anti-oppression work, 45
caregiving responsibilities, 50–52
communication, 45, 55, 57, 59–60
decision-making, 57–61
demographic descriptors, 46
emotional intelligence, 45
institutional characteristics, 47
intersectional feminism, 49
knowledge, 48
organizational structure, 54–57
reform feminism, 48–49
revolutionary feminism, 49
self-identify, 42
sharing power value, 42
Intellectual crisis, 9
Intersectional feminism, 49
Leadership skills, 144
Librarian power, 7–8
Library and Information Science (LIS)
critical theory, 12–14
ontological approaches, 11–12
scholars, 9–10
significant theoretical contributions, 10
social epistemology, 11
Library management, 15
Library of Congress (LOC), 1
Linguistic capitals, 32
Lyon Declaration principles, 8
Marginalization, 27–29
Maternity leave, 131, 133, 135
benefits, 136
British women, 136
coaching, 139–140
family-friendly policies, 137–138
flexback, 138
German mothers, 139
Mentoring, 97–98, 100
MetLife, 92–93
Misrecognition, 31–33
Motherhood, 132–134
National Autistic Society, 118
Navigational capitals, 33
Neurodevelopmental condition, 113
Neutral social science, 27
Ontological approaches, Library and Information Science (LIS), 11–12
Paid maternity leave, 135
Participatory pedagogy, 30
People of color (POC), 88, 97–101
Personnel selection, 148, 154
Positive behavioral support (PBS), 117
Power dynamics
Critical Success Factors (CSFs), 15–17
Library and Information Science (LIS), 11
theoretical/philosophical approaches, 9
Web 2.0, 14–15
Pregnancy, 132
Problem-posing education, 31
Public spheres, 6, 8–9
Race/ethnicity comparisons, 86
Re-conceptualizing academic libraries, 17
Recruitment strategy, 93, 95, 103
Reform feminism, 48–49
Remote work, 139
Residency programs, 96
Resistant capitals, 33
Retention, 92, 94, 97, 100
Return-to-work, 136, 137, 139
Re-use model, 12
Revolutionary feminism, 49
Safe learning spaces, 29
Schedule adjustments
flexible work schedule, 138
infant-at-work program, 140
job sharing, 139
maternity coaching, 139–140
part-time, 138–139
remote work, 139
Self-identify, 42
Self-managing work teams, 146
Service delivery processes, 16
Shared conceptualization, 11
Sharing power value, 42
Situational interviewing, 149
Social capitals, 33, 123
Social epistemology, 11
Social exchange theory, 135
Social justice
access to, 73–75
institution, 68–71
street-level bureaucracy, 66–68
sustainable communities, 75–79
traditional library services, 71–72
Supervisors
advocate, better leave policies, 134–135
discussions before leave, 136–137
family-friendly policies, 137–138
inclusive atmosphere, 137
policies, 135–136
Target Corporation, 88, 89
Team-based organizations, 144, 145
Teamwork skills, 147
and emotional intelligence, 152
integrative taxonomy, 148
verbal and nonverbal communication, 153
T-Mobile, 101–104
Twitter, 6
Under-represented groups, United Kingdom, 24
University of Houston (UH) Libraries, 153
University of North Carolina at Greensboro (UNCG), 94
User empowerment, 8, 16
User knowledge-sharing community, 12
Web 2.0 technologies
academic libraries, 6, 9
Critical Success Factors (CSFs), 16, 17
democracy, 9
power dynamics, 14–15
Widening access and participation (WP)
academic libraries, 26
Black, Asian, and minority ethnic (BAME), 25
critically reflective practice, 35
Critlib leadership, 29–31
cultural recognition, 31–33
dividing practices, 23
education workers, 33–34
England, 23–26
misrecognition, 31–33
shock of recognition, 22
under-represented groups, 24
United Kingdom, 23–26
working-class students, 22
Wi-Fi hotspots, 8
Working mothers, 132, 133, 136
Education workers, 33–34
Emotional intelligence, 45
Emotional Quotient Inventory, 153
interpersonal skills component, 154
role of, 150–152
teamwork skills, 152
Empowerment, 8
Equity, diversity, and inclusion (EDI), 88–89
create roadmap, 92
establish timeline, 92
imagine future, 92
measure progress, 92
Exclusion, academic libraries, 27–29
Facebook, 6
Familial capitals, 33
Family and Medical Leave Act (FMLA), 131–132, 134
Family-friendly policies, 133, 135
paid maternity leave, 137–138
remote work/working from home, 139
Feminist leadership
advocacy, 49–50, 53–54
anti-oppression work, 45
caregiving responsibilities, 50–52
communication, 45, 55, 57, 59–60
decision-making, 57–61
demographic descriptors, 46
emotional intelligence, 45
institutional characteristics, 47
intersectional feminism, 49
knowledge, 48
organizational structure, 54–57
reform feminism, 48–49
revolutionary feminism, 49
self-identify, 42
sharing power value, 42
Intellectual crisis, 9
Intersectional feminism, 49
Leadership skills, 144
Librarian power, 7–8
Library and Information Science (LIS)
critical theory, 12–14
ontological approaches, 11–12
scholars, 9–10
significant theoretical contributions, 10
social epistemology, 11
Library management, 15
Library of Congress (LOC), 1
Linguistic capitals, 32
Lyon Declaration principles, 8
Marginalization, 27–29
Maternity leave, 131, 133, 135
benefits, 136
British women, 136
coaching, 139–140
family-friendly policies, 137–138
flexback, 138
German mothers, 139
Mentoring, 97–98, 100
MetLife, 92–93
Misrecognition, 31–33
Motherhood, 132–134
National Autistic Society, 118
Navigational capitals, 33
Neurodevelopmental condition, 113
Neutral social science, 27
Ontological approaches, Library and Information Science (LIS), 11–12
Paid maternity leave, 135
Participatory pedagogy, 30
People of color (POC), 88, 97–101
Personnel selection, 148, 154
Positive behavioral support (PBS), 117
Power dynamics
Critical Success Factors (CSFs), 15–17
Library and Information Science (LIS), 11
theoretical/philosophical approaches, 9
Web 2.0, 14–15
Pregnancy, 132
Problem-posing education, 31
Public spheres, 6, 8–9
Race/ethnicity comparisons, 86
Re-conceptualizing academic libraries, 17
Recruitment strategy, 93, 95, 103
Reform feminism, 48–49
Remote work, 139
Residency programs, 96
Resistant capitals, 33
Retention, 92, 94, 97, 100
Return-to-work, 136, 137, 139
Re-use model, 12
Revolutionary feminism, 49
Safe learning spaces, 29
Schedule adjustments
flexible work schedule, 138
infant-at-work program, 140
job sharing, 139
maternity coaching, 139–140
part-time, 138–139
remote work, 139
Self-identify, 42
Self-managing work teams, 146
Service delivery processes, 16
Shared conceptualization, 11
Sharing power value, 42
Situational interviewing, 149
Social capitals, 33, 123
Social epistemology, 11
Social exchange theory, 135
Social justice
access to, 73–75
institution, 68–71
street-level bureaucracy, 66–68
sustainable communities, 75–79
traditional library services, 71–72
Supervisors
advocate, better leave policies, 134–135
discussions before leave, 136–137
family-friendly policies, 137–138
inclusive atmosphere, 137
policies, 135–136
Target Corporation, 88, 89
Team-based organizations, 144, 145
Teamwork skills, 147
and emotional intelligence, 152
integrative taxonomy, 148
verbal and nonverbal communication, 153
T-Mobile, 101–104
Twitter, 6
Under-represented groups, United Kingdom, 24
University of Houston (UH) Libraries, 153
University of North Carolina at Greensboro (UNCG), 94
User empowerment, 8, 16
User knowledge-sharing community, 12
Web 2.0 technologies
academic libraries, 6, 9
Critical Success Factors (CSFs), 16, 17
democracy, 9
power dynamics, 14–15
Widening access and participation (WP)
academic libraries, 26
Black, Asian, and minority ethnic (BAME), 25
critically reflective practice, 35
Critlib leadership, 29–31
cultural recognition, 31–33
dividing practices, 23
education workers, 33–34
England, 23–26
misrecognition, 31–33
shock of recognition, 22
under-represented groups, 24
United Kingdom, 23–26
working-class students, 22
Wi-Fi hotspots, 8
Working mothers, 132, 133, 136
Intellectual crisis, 9
Intersectional feminism, 49
Leadership skills, 144
Librarian power, 7–8
Library and Information Science (LIS)
critical theory, 12–14
ontological approaches, 11–12
scholars, 9–10
significant theoretical contributions, 10
social epistemology, 11
Library management, 15
Library of Congress (LOC), 1
Linguistic capitals, 32
Lyon Declaration principles, 8
Marginalization, 27–29
Maternity leave, 131, 133, 135
benefits, 136
British women, 136
coaching, 139–140
family-friendly policies, 137–138
flexback, 138
German mothers, 139
Mentoring, 97–98, 100
MetLife, 92–93
Misrecognition, 31–33
Motherhood, 132–134
National Autistic Society, 118
Navigational capitals, 33
Neurodevelopmental condition, 113
Neutral social science, 27
Ontological approaches, Library and Information Science (LIS), 11–12
Paid maternity leave, 135
Participatory pedagogy, 30
People of color (POC), 88, 97–101
Personnel selection, 148, 154
Positive behavioral support (PBS), 117
Power dynamics
Critical Success Factors (CSFs), 15–17
Library and Information Science (LIS), 11
theoretical/philosophical approaches, 9
Web 2.0, 14–15
Pregnancy, 132
Problem-posing education, 31
Public spheres, 6, 8–9
Race/ethnicity comparisons, 86
Re-conceptualizing academic libraries, 17
Recruitment strategy, 93, 95, 103
Reform feminism, 48–49
Remote work, 139
Residency programs, 96
Resistant capitals, 33
Retention, 92, 94, 97, 100
Return-to-work, 136, 137, 139
Re-use model, 12
Revolutionary feminism, 49
Safe learning spaces, 29
Schedule adjustments
flexible work schedule, 138
infant-at-work program, 140
job sharing, 139
maternity coaching, 139–140
part-time, 138–139
remote work, 139
Self-identify, 42
Self-managing work teams, 146
Service delivery processes, 16
Shared conceptualization, 11
Sharing power value, 42
Situational interviewing, 149
Social capitals, 33, 123
Social epistemology, 11
Social exchange theory, 135
Social justice
access to, 73–75
institution, 68–71
street-level bureaucracy, 66–68
sustainable communities, 75–79
traditional library services, 71–72
Supervisors
advocate, better leave policies, 134–135
discussions before leave, 136–137
family-friendly policies, 137–138
inclusive atmosphere, 137
policies, 135–136
Target Corporation, 88, 89
Team-based organizations, 144, 145
Teamwork skills, 147
and emotional intelligence, 152
integrative taxonomy, 148
verbal and nonverbal communication, 153
T-Mobile, 101–104
Twitter, 6
Under-represented groups, United Kingdom, 24
University of Houston (UH) Libraries, 153
University of North Carolina at Greensboro (UNCG), 94
User empowerment, 8, 16
User knowledge-sharing community, 12
Web 2.0 technologies
academic libraries, 6, 9
Critical Success Factors (CSFs), 16, 17
democracy, 9
power dynamics, 14–15
Widening access and participation (WP)
academic libraries, 26
Black, Asian, and minority ethnic (BAME), 25
critically reflective practice, 35
Critlib leadership, 29–31
cultural recognition, 31–33
dividing practices, 23
education workers, 33–34
England, 23–26
misrecognition, 31–33
shock of recognition, 22
under-represented groups, 24
United Kingdom, 23–26
working-class students, 22
Wi-Fi hotspots, 8
Working mothers, 132, 133, 136
Marginalization, 27–29
Maternity leave, 131, 133, 135
benefits, 136
British women, 136
coaching, 139–140
family-friendly policies, 137–138
flexback, 138
German mothers, 139
Mentoring, 97–98, 100
MetLife, 92–93
Misrecognition, 31–33
Motherhood, 132–134
National Autistic Society, 118
Navigational capitals, 33
Neurodevelopmental condition, 113
Neutral social science, 27
Ontological approaches, Library and Information Science (LIS), 11–12
Paid maternity leave, 135
Participatory pedagogy, 30
People of color (POC), 88, 97–101
Personnel selection, 148, 154
Positive behavioral support (PBS), 117
Power dynamics
Critical Success Factors (CSFs), 15–17
Library and Information Science (LIS), 11
theoretical/philosophical approaches, 9
Web 2.0, 14–15
Pregnancy, 132
Problem-posing education, 31
Public spheres, 6, 8–9
Race/ethnicity comparisons, 86
Re-conceptualizing academic libraries, 17
Recruitment strategy, 93, 95, 103
Reform feminism, 48–49
Remote work, 139
Residency programs, 96
Resistant capitals, 33
Retention, 92, 94, 97, 100
Return-to-work, 136, 137, 139
Re-use model, 12
Revolutionary feminism, 49
Safe learning spaces, 29
Schedule adjustments
flexible work schedule, 138
infant-at-work program, 140
job sharing, 139
maternity coaching, 139–140
part-time, 138–139
remote work, 139
Self-identify, 42
Self-managing work teams, 146
Service delivery processes, 16
Shared conceptualization, 11
Sharing power value, 42
Situational interviewing, 149
Social capitals, 33, 123
Social epistemology, 11
Social exchange theory, 135
Social justice
access to, 73–75
institution, 68–71
street-level bureaucracy, 66–68
sustainable communities, 75–79
traditional library services, 71–72
Supervisors
advocate, better leave policies, 134–135
discussions before leave, 136–137
family-friendly policies, 137–138
inclusive atmosphere, 137
policies, 135–136
Target Corporation, 88, 89
Team-based organizations, 144, 145
Teamwork skills, 147
and emotional intelligence, 152
integrative taxonomy, 148
verbal and nonverbal communication, 153
T-Mobile, 101–104
Twitter, 6
Under-represented groups, United Kingdom, 24
University of Houston (UH) Libraries, 153
University of North Carolina at Greensboro (UNCG), 94
User empowerment, 8, 16
User knowledge-sharing community, 12
Web 2.0 technologies
academic libraries, 6, 9
Critical Success Factors (CSFs), 16, 17
democracy, 9
power dynamics, 14–15
Widening access and participation (WP)
academic libraries, 26
Black, Asian, and minority ethnic (BAME), 25
critically reflective practice, 35
Critlib leadership, 29–31
cultural recognition, 31–33
dividing practices, 23
education workers, 33–34
England, 23–26
misrecognition, 31–33
shock of recognition, 22
under-represented groups, 24
United Kingdom, 23–26
working-class students, 22
Wi-Fi hotspots, 8
Working mothers, 132, 133, 136
Ontological approaches, Library and Information Science (LIS), 11–12
Paid maternity leave, 135
Participatory pedagogy, 30
People of color (POC), 88, 97–101
Personnel selection, 148, 154
Positive behavioral support (PBS), 117
Power dynamics
Critical Success Factors (CSFs), 15–17
Library and Information Science (LIS), 11
theoretical/philosophical approaches, 9
Web 2.0, 14–15
Pregnancy, 132
Problem-posing education, 31
Public spheres, 6, 8–9
Race/ethnicity comparisons, 86
Re-conceptualizing academic libraries, 17
Recruitment strategy, 93, 95, 103
Reform feminism, 48–49
Remote work, 139
Residency programs, 96
Resistant capitals, 33
Retention, 92, 94, 97, 100
Return-to-work, 136, 137, 139
Re-use model, 12
Revolutionary feminism, 49
Safe learning spaces, 29
Schedule adjustments
flexible work schedule, 138
infant-at-work program, 140
job sharing, 139
maternity coaching, 139–140
part-time, 138–139
remote work, 139
Self-identify, 42
Self-managing work teams, 146
Service delivery processes, 16
Shared conceptualization, 11
Sharing power value, 42
Situational interviewing, 149
Social capitals, 33, 123
Social epistemology, 11
Social exchange theory, 135
Social justice
access to, 73–75
institution, 68–71
street-level bureaucracy, 66–68
sustainable communities, 75–79
traditional library services, 71–72
Supervisors
advocate, better leave policies, 134–135
discussions before leave, 136–137
family-friendly policies, 137–138
inclusive atmosphere, 137
policies, 135–136
Target Corporation, 88, 89
Team-based organizations, 144, 145
Teamwork skills, 147
and emotional intelligence, 152
integrative taxonomy, 148
verbal and nonverbal communication, 153
T-Mobile, 101–104
Twitter, 6
Under-represented groups, United Kingdom, 24
University of Houston (UH) Libraries, 153
University of North Carolina at Greensboro (UNCG), 94
User empowerment, 8, 16
User knowledge-sharing community, 12
Web 2.0 technologies
academic libraries, 6, 9
Critical Success Factors (CSFs), 16, 17
democracy, 9
power dynamics, 14–15
Widening access and participation (WP)
academic libraries, 26
Black, Asian, and minority ethnic (BAME), 25
critically reflective practice, 35
Critlib leadership, 29–31
cultural recognition, 31–33
dividing practices, 23
education workers, 33–34
England, 23–26
misrecognition, 31–33
shock of recognition, 22
under-represented groups, 24
United Kingdom, 23–26
working-class students, 22
Wi-Fi hotspots, 8
Working mothers, 132, 133, 136
Race/ethnicity comparisons, 86
Re-conceptualizing academic libraries, 17
Recruitment strategy, 93, 95, 103
Reform feminism, 48–49
Remote work, 139
Residency programs, 96
Resistant capitals, 33
Retention, 92, 94, 97, 100
Return-to-work, 136, 137, 139
Re-use model, 12
Revolutionary feminism, 49
Safe learning spaces, 29
Schedule adjustments
flexible work schedule, 138
infant-at-work program, 140
job sharing, 139
maternity coaching, 139–140
part-time, 138–139
remote work, 139
Self-identify, 42
Self-managing work teams, 146
Service delivery processes, 16
Shared conceptualization, 11
Sharing power value, 42
Situational interviewing, 149
Social capitals, 33, 123
Social epistemology, 11
Social exchange theory, 135
Social justice
access to, 73–75
institution, 68–71
street-level bureaucracy, 66–68
sustainable communities, 75–79
traditional library services, 71–72
Supervisors
advocate, better leave policies, 134–135
discussions before leave, 136–137
family-friendly policies, 137–138
inclusive atmosphere, 137
policies, 135–136
Target Corporation, 88, 89
Team-based organizations, 144, 145
Teamwork skills, 147
and emotional intelligence, 152
integrative taxonomy, 148
verbal and nonverbal communication, 153
T-Mobile, 101–104
Twitter, 6
Under-represented groups, United Kingdom, 24
University of Houston (UH) Libraries, 153
University of North Carolina at Greensboro (UNCG), 94
User empowerment, 8, 16
User knowledge-sharing community, 12
Web 2.0 technologies
academic libraries, 6, 9
Critical Success Factors (CSFs), 16, 17
democracy, 9
power dynamics, 14–15
Widening access and participation (WP)
academic libraries, 26
Black, Asian, and minority ethnic (BAME), 25
critically reflective practice, 35
Critlib leadership, 29–31
cultural recognition, 31–33
dividing practices, 23
education workers, 33–34
England, 23–26
misrecognition, 31–33
shock of recognition, 22
under-represented groups, 24
United Kingdom, 23–26
working-class students, 22
Wi-Fi hotspots, 8
Working mothers, 132, 133, 136
Target Corporation, 88, 89
Team-based organizations, 144, 145
Teamwork skills, 147
and emotional intelligence, 152
integrative taxonomy, 148
verbal and nonverbal communication, 153
T-Mobile, 101–104
Twitter, 6
Under-represented groups, United Kingdom, 24
University of Houston (UH) Libraries, 153
University of North Carolina at Greensboro (UNCG), 94
User empowerment, 8, 16
User knowledge-sharing community, 12
Web 2.0 technologies
academic libraries, 6, 9
Critical Success Factors (CSFs), 16, 17
democracy, 9
power dynamics, 14–15
Widening access and participation (WP)
academic libraries, 26
Black, Asian, and minority ethnic (BAME), 25
critically reflective practice, 35
Critlib leadership, 29–31
cultural recognition, 31–33
dividing practices, 23
education workers, 33–34
England, 23–26
misrecognition, 31–33
shock of recognition, 22
under-represented groups, 24
United Kingdom, 23–26
working-class students, 22
Wi-Fi hotspots, 8
Working mothers, 132, 133, 136
Web 2.0 technologies
academic libraries, 6, 9
Critical Success Factors (CSFs), 16, 17
democracy, 9
power dynamics, 14–15
Widening access and participation (WP)
academic libraries, 26
Black, Asian, and minority ethnic (BAME), 25
critically reflective practice, 35
Critlib leadership, 29–31
cultural recognition, 31–33
dividing practices, 23
education workers, 33–34
England, 23–26
misrecognition, 31–33
shock of recognition, 22
under-represented groups, 24
United Kingdom, 23–26
working-class students, 22
Wi-Fi hotspots, 8
Working mothers, 132, 133, 136
- Prelims
- Introduction: Critical Librarianship
- Theoretical and Practical Implications of Power Dynamics in Academic Libraries
- Widening Participation Praxis and Library Leadership
- Feminists at Work: Organizational Leadership in Academic Libraries
- From Street-level Bureaucracy to Sustainable Communities: Librarianship for Social Justice in Times of Limited Resources
- Looking Beyond Libraries for Inclusive Recruitment and Retention Practices: Four Successful Approaches
- Countering Conformity: Embracing the “Other” and Supporting Employees with High-functioning Autism in Canadian Academic Libraries
- Going Back to Work: How Supervisors Can Support New Mothers as They Transition Back to the Library
- Teamwork, Emotional Intelligence, and the Skills Organizations Need Now
- Author Biographies
- Index