Teamwork, Emotional Intelligence, and the Skills Organizations Need Now

Abstract

The growing use of teams to accomplish work in libraries has brought qualitative changes to the nature of work and leadership in library organizations. Collaborative work in team-based organizations and the rise of distributed leadership require different skills from traditional, hierarchically structured workplaces. The literature on team skills provides insight and direction for library human resources management practices. Growing research on emotional intelligence in the workplace also provides new guidance for selection and personnel practices. The literature in these areas can help library organizations more effectively select those who have the attributes needed to be successful in this new environment. It can also help library organizations shape training and developmental opportunities to enhance these critically needed skills.

Citation

Lehner, J.A. (2020), "Teamwork, Emotional Intelligence, and the Skills Organizations Need Now", Hines, S.S. and Ketchum, D.H. (Ed.) Critical Librarianship (Advances in Library Administration and Organization, Vol. 41), Emerald Publishing Limited, Leeds, pp. 143-156. https://doi.org/10.1108/S0732-067120200000041008