Index
ISBN: 978-1-83753-949-9, eISBN: 978-1-83753-948-2
ISSN: 0277-2833
Publication date: 12 December 2023
This content is currently only available as a PDF
Citation
(2023), "Index", Delbridge, R., Helfen, M., Pekarek, A. and Purser, G. (Ed.) Ethnographies of Work (Research in the Sociology of Work, Vol. 35), Emerald Publishing Limited, Leeds, pp. 197-201. https://doi.org/10.1108/S0277-283320230000035011
Publisher
:Emerald Publishing Limited
Copyright © 2024 Rick Delbridge, Markus Helfen, Andreas Pekarek and Gretchen Purser
INDEX
Abductive approach
, 47
Adventure
, 125
Airbnb
, 101
Algorithmic systems
, 49, 53, 59
Allegiances
, 19
Alternative organizations
, 74
Analytic leads
, 46
Anarchist collectives
, 76–77
Antisocial animals
, 20–24
Applebee
, 16
Architecture
, 141
Area managers
, 87
Art
, 76
Atlas.ti program
, 18
Back-of-house workers
, 24
Breakdown
, 160
Brotherhood of Sleeping Car Porters
, 12
Care
in community
, 6
work
, 83
Class
, 168
Cleaning
, 6
labour
, 83–84
Climate change
, 75
Cohesive community
, 6
Collective living
, 77
Community
, 74, 77
community-based ethnography
, 105
labour system
, 77–78
visitor program
, 80
well-being
, 85–86
Confidentiality
, 187–188
Control
, 38–41
Conventional housing models
, 77
Cooking
, 6
Cooperation
, 74
Cooperative labour
, 20–24
Cooperatives
, 74, 76–77
Councils
, 87
Counter gamification
, 56
Courier-platform interest alignment
, 49
preparing for shift
, 49–51
selecting order
, 51–54
Courier-platform interest misalignment
, 56–58
Courier-platform interest realignment
, 58–60
Covert ethnography
, 184–185
COVID-19
crisis
, 27
pandemic
, 96, 140
Critical realism
, 3
Critical scholarship
, 37, 39
Customer as employer
, 18–20
Cutting-edge ethnographic research
, 5
Data analysis
, 44–48
Data collection
, 44–48
Decision-making power
, 86
DeDoose
, 145
Deductive approach of conventional quantitative science
, 4
Deductive research tests
, 107
Democratic decision making
, 86–88
Democratization of work
, 77
Differential piece wage system
, 41
Digital ethnography
, 142
of career paths
, 142–145
Digital nomadism
, 97
Digital nomads (DNs)
, 6, 96
Andres’ story
, 112–114
findings
, 112–128
identity in flux
, 125–128
literature review
, 97–104
methodology
, 105–112
sample
, 110–112
Digital platforms
, 141
Digital workers
, 6
Diner Direct
, 36, 38, 44–45
Discrimination
, 184
Doctoral research
, 5
Dynamic risk assessments (DRA)
, 159
Ecofeminists
, 76
scholars
, 76
Ecological intentional community (EIC)
, 77
Economic system
, 166
Egalitarianism
, 74, 77
Electric cars
, 75
Emotional engagement
, 180
Emotional labour
, 192–193
Emotional responses to gamification
, 46
Employers
, 11
Employment
, 166
Entrepreneurialism
, 21
Environmental feminists
, 76
Environmental justice
, 76
Environmental sustainability
, 79, 90
Ethnicity
, 168
Ethnographers
, 167, 179
Ethnographic approaches
, 184
Ethnographic authority
, 174, 180
Ethnographic fieldwork
, 167
Ethnographic interpretations
, 4
Ethnographic research
, 40, 131
Ethnographic scholarship
, 3
Ethnographic stories
, 163
Ethnography
, 3, 11, 158, 184
implications for
, 179–180
of non-permanent work
, 167–168
value of ethnographies of work
, 3–5
Extended case method
, 3–4, 17
Extinction
, 75
Fair Labor Standards Act (FLSA)
, 10, 13, 19
Familiarity
, 185
Federal Highway Administration (FHWA)
, 92n1
Federatie Nederlandse Vakbeweging (FNV)
, 39
Field notes
, 18, 45–46, 143
Fieldwork
, 168, 174, 190, 192
(see also Work)
background
, 175–176
implications for ethnography
, 179–180
interest of studying researcher’s identity work in relation to
, 176
journalists
, 176–178
self-disclosure
, 178–179
First-order codes
, 107
Flexibility
, 140–142
different meanings
, 146–147
digital ethnography of career paths
, 142–145
situational arrangements in contemporary workforce
, 149–150
stability over flexibility
, 147–149
work, and future
, 150–152
in worker behaviour
, 140
Flexible kinds of work
, 140
Flexible scheduling
, 142
Flexible workers
, 140
Food delivery
piece wage system
, 45
platforms
, 38–41
Food service workers
, 26
Forward dispatch
, 36
Freelancing
, 149
Future of work
, 140
Game-playing
, 42
at work
, 39
Gamification
, 36, 38–41
in gig economy
, 41–44
Garbage collectors
, 99
Gentrification
, 104
Gig economy
, 142
platforms
, 36
Gig income maximization
, 38
Gig work
, 36
platforms
, 140
Gig workers
, 40
Gioia approach
, 107
Glasgow
, 169–171
Global warming
, 75
Gradual displacement of professional identity
, 7
Graphic design
, 141
Gravy jobs
, 43
Green jobs
, 75
Grounded theory
, 3
Habitat destruction
, 75
Hammock business
, 78
Heavy goods vehicle (HGV)
, 162
Historical continuity
, 56
HR professionals
, 103
Identity
, 97–98, 174
reconstruction
, 98
salience
, 103
work
, 104, 175–176
Identity evolution
, 98
of DNs
, 97
Identity theory (IT)
, 97
Independent contractor
, 39
Individual worker identity
, 98
Inductive social research
, 107
Information and communication technologies (ICTs)
, 96
Insecurity
, 166
Institution of tipping
, 15
Institutional Review Board (IRB)
, 17
Human Subject Protocol
, 106
Institutionalization of tips
, 13
Intentional communities
, 74, 76–77
studies
, 75
Interpersonal workplace dynamics
, 99
Interviews
, 143
transcripts
, 18
Iterative dialogue
, 47
Journalists
, 176–178
Labor budget
, 82
Labour process
, 10, 42, 48
theory
, 19–20
Labour system
, 82
Learning
, 125
Legal writing
, 141
Liminality
, 101
Logistical demands
, 99
Machine operators
, 43
Management studies
, 2
Managerial control
, 39
Marketing
, 97
Materialist ecofeminists
, 76
Mediabel
, 175
Medicaid
, 79
Membership process
, 79
Motherhood
, 178–179
Motivation
, 102
Music
, 76
National Industrial Recovery Act (1933)
, 13
Neighbourhood of communities
, 79
NomadList
, 110
Non-permanent work, ethnography of
, 167–168
Non-standard work arrangement
, 140
Non-tipped kitchen workers
, 21
Non-violence
, 74
Note-taking methods
, 189
Online freelance work
, 141
Online freelancers
, 140–142, 149
Online freelancing
, 6, 141
Online labour markets
, 141
Oppositional play
, 41
Organization Science
, 2–3
Organization studies
, 158
Organization theory
, 2
Organizational flexibility
, 140
Organizational hierarchy
, 99
Organizational identity
, 99
Organizational masking
, 187
Organizations
, 184
Organized workers
, 11
Peach
, 79
Perpetuation of racial inequality
, 14
Personal identity
, 103–104, 121–125
Personal protective equipment (PPE)
, 158–159
Piece wage games
, 37
courier-platform interest alignment
, 49–56
courier-platform interest misalignment
, 56–58
courier-platform interest realignment
, 58–60
food delivery platforms, gamification, and control
, 38–41
gamification in gig economy
, 41–44
gamifying wage levels, depoliticizing underpayment
, 60–62
in platform-mediated food delivery sector
, 62
playing for piece wage, delivering to capital
, 48–49
research setting, data collection, and analysis
, 44–48
Piece-wage work
, 21
Platforms
, 140
Political system
, 166
Pollution
, 75
Pooling arrangements
, 24
Positionality
, 110
Pragmatism
, 3
Precarity
, 166, 171
conceptual breadth
, 167
working
, 168–169
Prioritization
of community well-being
, 90
of work-life balance
, 140
Productivity
, 105
Professional identity
, 98–99
Profit motive
, 27
Programming
, 97
Publishing control
, 187–188
Pullman Company
, 12
Qualitative methods
, 185
Qualitative research methods
, 184
Quality ethnographic research
, 4
Real employers
, 11
Reflexivity
, 176
Regional Operations Centre (ROC)
, 159
Relational identity
, 102–103, 119–121
Relationships
, 102
Remote work
, 100
Remuneration
, 42
Renewable energy
, 75, 90
Research in Sociology of Work
, 2
Responsible autonomy
, 42
Restaurant Opportunities Center (ROC)
, 11, 13–14, 24
United collaboration
, 16
Restaurants
, 16
work in US context
, 12–13
Role identity
, 102
Role theory
, 102
Scholarship
, 40
Second-order codes
, 107
Secondary trace data
, 143
Selection bias
, 119
Self-disclosure
, 7, 178–179
Self-exploitation
, 11
Self-reliance
, 88
Semi-covert ethnography
, 184–185
Semi-open coding system
, 18
Sensitive research topics
, 192
Service work
, 11
Skilled game players
, 42
Slack
, 143
Social burnout
, 120
Social engagement
, 76
Social identity
, 103–104, 121–125
Social relations of work/places
, 8
Social reproductive labour
, 6, 76, 89
Social roles
, 102–103
Social Security Act
, 13
Social theories
, 107
Sociology of work
, 8
Speedily
, 38, 44–45
Stability over flexibility
, 147–149
Stories
, 158
Storyteller
, 158
Strategic Road Network (SRN)
, 158–160
on barrier
, 162–163
breaking rules
, 161–162
culture trouble
, 160
customer journey
, 161
ethnographic stories
, 163
near miss
, 162
personal protective equipment
, 159
Surveys
, 143
Sustainability
, 75, 88
Sustaining labour
, 83, 89
Syracuse University
, 16
Tastee Co.
, 16–18, 20, 22–23
co-workers
, 24–25
server
, 26
‘Techno-normative’ control
, 40
‘Technological ‘novelty’ of platforms’ gamification strategies
, 37
TGI Friday
, 16
Theory of the Self
, 102–103
Tipped labour process
, 13–15, 27
Tipped service workers
, 21
Tipped wage
, 11, 14
research methods
, 15–18
Tipped work
, 11, 14
studies
, 12
Tipped workers
, 10, 14
antisocial animals
, 20–24
customer as employer
, 18–20
findings
, 18–27
unregulated, informal employer
, 24–27
Tipping
, 12
Tips
, 11, 14, 20–24
Toptal
, 141
Tourism
, 131
Traffic Officer (TO)
, 159
Traffic Officer Vehicle (TOV)
, 162
Transmission
, 167
True confidentiality
, 188
Twin Oakers
, 84, 90
Twin Oaks Intentional Community
, 74
case
, 77–79
findings
, 81–88
literature review
, 75–77
methodology
, 79–81
Two-employer problem
, 5, 11
U.S. Energy Information Administration (EIA)
, 92n1
Unregulated, informal employer
, 24–27
Upwork
, 141, 145, 150
US-based online freelancers
, 142–143
Vulnerability
, 7, 179
Wage theft cases
, 19
Wage-effort bargaining
, 43
Walden Two
, 86
WFA model
, 101
Work
, 2, 166
broadening definitions of
, 82–84
games
, 37
motivation
, 37
in society
, 100
Work from home (WFH)
, 96
Work instructions (WIs)
, 159
Worker
identities
, 97–102
surveys
, 16
Working-class women
, 76
Workplace behaviour norms
, 99
Workplace flexibility
, 140
Workplace identity
, 99, 115–119
Workplace inequalities
, 7, 184
confidentiality and publishing control
, 187–188
emotional labour
, 192–193
field sites
, 184, 186
fieldwork
, 190
framing request
, 186–187
getting in vs. getting inside
, 188–189
note-taking methods
, 189
Workplace studies
, 4
WWOOFing
, 84
- Prelims
- Chapter 1: Why Ethnographies of Work? An Introduction
- Chapter 2: Divided Wages and Divided Workers: Tips and the Two-Employer Problem
- Chapter 3: ‘It’s Simple, If You Stand Still You Do Not Get Paid': Piece Wage Games as Indirect Modality of Control in the Platform-mediated Food Delivery Sector
- Chapter 4: Work and Sustainability at Twin Oaks Intentional Community
- Chapter 5: Who is a Digital Nomad? The Evolving Identities of the New Nomadic Workforce
- Chapter 6: The Great Realization: Online Freelancers and the Meaning of Flexibility
- Chapter 7: What Happened? Ethnographic Stories of the Strategic Road Network
- Chapter 8: Feeling Precarious in Ethnographic Research Methods and in Personal Circumstances: Ideal Types and Real World Complexity
- Chapter 9: Revealing Oneself: When Doing Fieldwork with Journalists Challenges Your Identity Work as a Researcher in Management
- Chapter 10: Beyond the Company Line: Studying Workplace Inequalities Ethnographically
- Index