Gossip and Library Management: An Examination of the Perceptions of Library Managers

Abstract

The purpose of this chapter is to report on research that examined the perceptions of selected heads of Nigerian libraries about how gossip can assist in the management of libraries of all types. A survey was used to collect data from 40 heads of libraries in the south-west region of Nigeria. The questionnaire contained questions that related to the issues being investigated. The 30 responses (75%) received were processed, analyzed, and the results are presented herein. The study revealed that gossip has indeed helped library management in Nigeria. The heads of libraries reported that they derived some benefits from gossip which helped in decision making. Most respondents agreed that gossip might get out of hand, but said it should be monitored to be used as a positive tool in library management. While the study is limited to 30 libraries, it has applications to similar libraries across Nigeria, and even in other countries. This research provides a better understanding of the reasons why library managers and others should pay attention to gossip and to those behind it because of their influence. This study adds to the body of knowledge about gossip in libraries.

Citation

Olorunsola, R. (2014), "Gossip and Library Management: An Examination of the Perceptions of Library Managers", Advances in Librarianship (Advances in Librarianship, Vol. 38), Emerald Group Publishing Limited, Leeds, pp. 245-267. https://doi.org/10.1108/S0065-283020140000038009