Home-based telework and job stress: the mediation effect of work extension

Abstract

Purpose

This paper aims to investigate how home-based telework (HBT) affects job stress. The authors argue that an intrinsic effect of telework like work extension mediates this relationship. Work extension is reflected in two employee behaviours: working in free time and presentism.

Design/methodology/approach

The proposed model has been estimated using the Preacher and Hayes bootstrap method for multiple mediation analysis, with 1,000 repetitions. The data used come from the sixth European Working Conditions Survey.

Findings

The analysis indicates that HBT does not pose an inherent risk for job stress but causes a change in the employees' behaviour, increasing working in free time and presenteeism and thus job stress. The mediation model indicates that once these behaviours are controlled, the effect of HBT is to reduce stress.

Research limitations/implications

The authors argue that companies should focus on human resource practices to control workers' behaviours that have a detrimental effect on job stress while institutions should regulate HBT.

Originality/value

The analysis deepens the unclear relationship between HBT and job stress by introducing employees' behaviours concerning work extension into the equation.

Citation

Goñi-Legaz, S., Núñez, I. and Ollo-López, A. (2024), "Home-based telework and job stress: the mediation effect of work extension", Personnel Review, Vol. 53 No. 2, pp. 545-561. https://doi.org/10.1108/PR-02-2022-0111