A multilevel model of abusive supervision climate

Abstract

Purpose

Abusive supervision climate (ASC) affects not only direct subordinates of abusive supervisors but also their colleagues who work in the same group. Therefore, this study aims to examine the underlying processes and boundary conditions of ASC's effects on group members' behaviors.

Design/methodology/approach

The study collected data from 213 employees in 51 workgroups across 13 organizations in Pakistan. Data were analyzed in MPlus version 8 (Muthén and Muthén, 1998–2017) using a random intercepts multilevel model. The authors followed the procedures for testing 2-1-1 mediation with a participant-level mediator as outlined in Pituch and Stapleton (2012).

Findings

The results revealed that anger mediated the negative relationship between ASC and group members' organizational citizenship behaviors (OCBs), as well as the positive relationship between ASC and group members' withdrawal. In addition, agreeableness moderated the effect of group members' anger on OCBs, such that the relationship was stronger for more agreeable group members.

Originality/value

The findings contribute to the abusive supervision literature by elucidating anger as one mechanism through which ASC affects group members and by incorporating personality differences to better understand group members' behavioral responses.

Citation

Khan, S., Kiazad, K., Sendjaya, S. and Cooper, B. (2022), "A multilevel model of abusive supervision climate", Personnel Review, Vol. 51 No. 9, pp. 2347-2370. https://doi.org/10.1108/PR-02-2021-0109