Digital transformation of organizations: what do we know and where to go next?

Abstract

Purpose

The purpose of this paper is to identify the development of the digital transformation literature and to the systematic literature review methodology.

Design/methodology/approach

The authors run a systematic literature review, followed by a rigorous thematic analysis of both academic and grey literature dataset, in order to develop a conceptual map of organizations' digital transformation. The authors aggregate the concepts and topics identified across the literature to find that they overwhelmingly tackle digital business models. At the same time, the authors identify a major blind spot resulting from ignoring the organization itself as a unit of analysis.

Findings

The findings show that developing a digital theory of the organization or the theory of digitally transformed organization is a major challenge to management researchers. The analysis exposed numerous research gaps that can be helpful for future research directions.

Originality/value

Digital transformation research enjoys an increasingly rapid rise to recognition across many academic disciplines and strongly impacts the management domain. adopt the view that published documents reflect the collective understanding of a phenomenon. This paper contributes to filtering the digital transformation literature, clarify complex relation between digital transformations of organizations and identify the key blind points.

Citation

Jedynak, M., Czakon, W., Kuźniarska, A. and Mania, K. (2021), "Digital transformation of organizations: what do we know and where to go next?", Journal of Organizational Change Management, Vol. 34 No. 3, pp. 629-652. https://doi.org/10.1108/JOCM-10-2020-0336