Impact of AI regulation on intention to use robots: From citizens and government perspective

Abstract

Purpose

The purpose of this paper is to identify the factors influencing the citizens to use robots that would improve the quality of life of the citizens.

Design/methodology/approach

With the help of different adoption theories and models and with the support of background studies, some hypotheses have been formulated and a conceptual model has been developed with the consideration of the impact of artificial intelligence regulation (IAR) that controls the use of robots as a moderator. The model has been validated and the hypotheses have been tested by statistical analysis with the help of survey works involving consideration of feedbacks from 503 usable respondents.

Findings

The study reveals that the use of robots by the citizens would appreciably increase if government imposes strict artificial intelligence (AI) regulatory control concerning the use of robots, and in that case, it appears that the use of robots would improve the quality of life of the citizens.

Research limitations/implications

The duly validated model would help the authority to appropriately nurse and nurture the factors such as ethical dilemma, perceived risks and control beliefs for enhancing the intention of the citizens to use robots for many purposes including domestic usage in the context of appropriate restrictions imposed through AI regulation. Such use of robots would eventually improve the quality of life.

Originality/value

There are a few studies covering analysis of IAR as a moderator on the linkages of the predictors with the intention of the citizens to use robots. In this context, this study is claimed to have offered a novel contribution.

Citation

Chatterjee, S. (2020), "Impact of AI regulation on intention to use robots: From citizens and government perspective", International Journal of Intelligent Unmanned Systems, Vol. 8 No. 2, pp. 97-114. https://doi.org/10.1108/IJIUS-09-2019-0051