Does injustice perception threaten organizational performance in the healthcare setting? A sequential mediation examination
International Journal of Conflict Management
ISSN: 1044-4068
Article publication date: 18 August 2023
Issue publication date: 13 February 2024
Abstract
Purpose
This paper aims to explore the role of perceived organizational injustice (POI) leading to workplace conflict in determining organizational performance (OP) among healthcare employees. This paper also examines the serial mediating effects of moral disengagement (MD) and knowledge hiding (KH).
Design/methodology/approach
In all, 244 public and private hospital employees in Pakistan provided the data set.
Findings
According to partial least squares-structural equation modeling findings, the negative association between POI and OP was serially mediated by KH and MD. The recovery process underlying the linkage between POI and OP is tested and highlighted in this paper as a first step in unraveling it.
Research limitations/implications
The findings highlight the significance of taking moral and KH models into account when attempting to understand the moral cognitive processes that employees go through when they see injustice. Organizations should guarantee the equitable distribution of incentives and resources, as distributive and procedural justices are concerned with organizations.
Originality/value
By directing actions meant to prevent MD and KH, the findings may potentially inspire new, more focused treatments to safeguard patient safety and avoid losses in the healthcare industry. One way to reduce unethical conduct and MD is to have people declare or agree to a code of ethics.
Keywords
Acknowledgements
Conflict of Interest: The author declares no competing interests.
Funding: No funding was received to assist with the preparation of this manuscript.
Author contributions: Kareem M. Selem – Corresponding Author, Conceptualization (Lead), Methodology (Equal), Validation (Equal), Formal analysis (Equal), Data curation (Equal) Mukaram Ali Khan, Conceptualization (Lead), Methodology (Equal), Validation (Equal), Formal analysis (Equal), Data curation (Equal) Jeetesh Kumar, Conceptualization (Lead), Visualization (Equal), Supervision (Lead), Writing – review & editing (Equal), Project administration (Lead) Muhammad Haroon Shoukat, Investigation (Equal), Resources (Equal), Writing – original draft (Supporting), Visualization (Equal).
Citation
Khan, M.A., Kumar, J., Shoukat, M.H. and Selem, K.M. (2024), "Does injustice perception threaten organizational performance in the healthcare setting? A sequential mediation examination", International Journal of Conflict Management, Vol. 35 No. 2, pp. 287-308. https://doi.org/10.1108/IJCMA-05-2023-0100
Publisher
:Emerald Publishing Limited
Copyright © 2023, Emerald Publishing Limited