Conflict contagion: a temporal perspective on the development of conflict within teams

Abstract

Purpose

The purpose of this paper is to build theory and present a model of the development of conflicts in teams.

Design/methodology/approach

The paper develops a conceptual model based on past theory and research.

Findings

The model brings a multi-level perspective to the process of intragroup conflict by showing the mechanisms by which an interpersonal, dyadic conflict can spread to other team members over time through a process of conflict contagion.

Originality/value

This study provides a new model for conflict escalation and it sheds light on factors which can either ameliorate or exacerbate the speed and extent of conflict contagion. The repercussions of different degrees of conflict involvement within a team are discussed.

Citation

Jehn, K., Rispens, S., Jonsen, K. and Greer, L. (2013), "Conflict contagion: a temporal perspective on the development of conflict within teams", International Journal of Conflict Management, Vol. 24 No. 4, pp. 352-373. https://doi.org/10.1108/IJCMA-05-2011-0039