Treating top management team conflicts through employee voice for reducing intentions to quit: moderating role of union instrumentality
International Journal of Conflict Management
ISSN: 1044-4068
Article publication date: 15 October 2021
Issue publication date: 15 March 2022
Abstract
Purpose
This study aims to explain the relationship of employee voice and turnover intention with the mediating role of top management team (TMT) conflicts. Moreover, this study also aims to find the moderating influence of union instrumentality among employee voice and TMT conflicts.
Design/methodology/approach
The study was conducted by using a quantitative approach and data was collected from 300 employees of the manufacturing sector of Pakistan through questionnaires. Data were analyzed by applying different statistical tools and tests through SPSS-21 and AMOS.
Findings
Results demonstrate that employee voice has a significant negative impact on employee turnover intention; TMT conflicts significantly mediate employee voice and intention to quit. However, union instrumentality is only initiated to moderate the relationship between employee voice and cognitive conflict.
Research limitations/implications
This research focuses on the manufacturing sector and data have been collected from manufacturing firms situated in Gujranwala, Pakistan only. Moreover, the sample size of the study is also small. Therefore, the current study is an addition to the knowledge and understanding of the studied variables.
Practical implications
This study is of great use for managerial level employees because the adequate implication of employee voice can reduce turnover intention.
Originality/value
This study aims to add value to the existing exit-voice theory and discuss the internal organizational factors that generate quitting intentions. Moreover, it provides insights about union instrumentality and its significant role as a moderator and the significant mediating role between employee voice and intention to quit paving new ways for future researchers.
Keywords
Acknowledgements
All work of this research is completed by the authors and all procedures performed in this study involving human participants were in accordance with the ethical standards and all data were kept confidential.
Conflict of interest: The authors declare that they have no conflicts of interest.
Citation
Chaudhry, N.I., Roomi, M.A., Eugien, M. and Chaudhry, J.I. (2022), "Treating top management team conflicts through employee voice for reducing intentions to quit: moderating role of union instrumentality", International Journal of Conflict Management, Vol. 33 No. 2, pp. 203-222. https://doi.org/10.1108/IJCMA-03-2021-0035
Publisher
:Emerald Publishing Limited
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