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Enhancing performance and commitment through leadership and empowerment: An emerging economy perspective

Muhammad Abid Saleem (College of Business Law and Governance, James Cook University, Townsville, Australia) (NUML University, Multan, Pakistan)
Zahra Masood Bhutta (Department of Management Sciences, NUML University, Multan, Pakistan)
Muhammad Nauman (NUML University, Multan, Pakistan)
Sadaf Zahra (Department of Management Sciences, NUML University, Multan, Pakistan)

International Journal of Bank Marketing

ISSN: 0265-2323

Article publication date: 13 February 2019

Issue publication date: 13 February 2019

3952

Abstract

Purpose

The purpose of this paper is to explore the impact of transformational leadership and employee empowerment on employee performance and organizational commitment through the mediational role of behavioral integrity (BI).

Design/methodology/approach

Data were collected through a self-administered questionnaire based on measurement of variables adopted from earlier studies. A total of 532 usable responses were collected through officer grade and executive level employees of selected banks from the Multan district, Pakistan. Confirmatory factor analysis was run using AMOS 23.0 whereas PROCESS macro in SPSS 23.0 was used for path analysis.

Findings

The study results revealed that transformational leadership and employee empowerment positively affect employee performance and organizational commitment through the mediational effect of BI.

Originality/value

The role of BI in enhancing employees’ performance and organizational commitment has been overlooked in the extant literature. Especially, in the emerging economies, where there is growing employer–employee trust deficit, this investigation brings in useful contribution.

Keywords

Citation

Saleem, M.A., Bhutta, Z.M., Nauman, M. and Zahra, S. (2019), "Enhancing performance and commitment through leadership and empowerment: An emerging economy perspective", International Journal of Bank Marketing, Vol. 37 No. 1, pp. 303-322. https://doi.org/10.1108/IJBM-02-2018-0037

Publisher

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Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

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