Will artificial intelligence usurp white collar jobs?

Abstract

Purpose

This paper highlights the risks faced by white-collar workers resulting from advances in artificial intelligence (AI).

Design/methodology/approach

This paper explores recent research and expert opinion on the evolution of AI and its encroachment on white-collar jobs.

Findings

This paper reveals susceptibility of white-collar jobs to AI.

Practical implications

This paper guides HR practitioners in advising management on the possible deployment of AI to enhance productivity and the resultant impact in the roles that employees perform.

Social implications

This study draws attention to the risks associated with the deployment of AI and as a consequence the loss of white-collar jobs.

Originality/value

This study raises the issue of how AI could disrupt the workplace by usurping white-collar jobs and creates awareness of the need for people in vulnerable white-collar jobs to re-think their careers and for HR practitioners to manage the change that this disruption will bring.

Citation

Chelliah, J. (2017), "Will artificial intelligence usurp white collar jobs?", Human Resource Management International Digest, Vol. 25 No. 3, pp. 1-3. https://doi.org/10.1108/HRMID-11-2016-0152