Knowledge management helps MindTree to flourish: Company makes the most of employee creativity

Abstract

Purpose

The purpose of this paper is to describes the role of knowledge management at MindTree, a medium-sized Indian information technology firm that has featured among the Global Most Admired Knowledge Enterprises (MAKE) and the best companies to work for.

Design/methodology/approach

The paper investigates the relationship between knowledge management and innovation at the company and describes its various knowledge-management initiatives.

Findings

The paper explains that the company streamlined the process of discovering what knowledge was lying where and established various policies and processes to encourage information sharing and creativity.

Practical implications

It highlights the role of self-organized knowledge communities, various software tools and the prevailing organizational culture in promoting knowledge exchange and original thinking.

Social implications

It hints that knowledge management will be an increasingly important source of competitive advantage in the years ahead.

Originality/value

It describes knowledge-management practices that can be used by other companies to foster innovation and business leadership among employees.

Citation

C. Pandey, S. and Dutta, A. (2014), "Knowledge management helps MindTree to flourish: Company makes the most of employee creativity", Human Resource Management International Digest, Vol. 22 No. 4, pp. 19-21. https://doi.org/10.1108/HRMID-07-2014-0082