Authentic way to retain hospitality staff: Leadership attitudes can encourage commitment
Human Resource Management International Digest
ISSN: 0967-0734
Article publication date: 11 July 2016
Abstract
Purpose
The purpose of this paper is to explore whether authentic leadership in hospitality is composed of four distinctive but related substantive components (i.e. self-awareness, relational transparency, balanced processing, and internalized moral), the impact of authentic leadership on employees’ organizational commitment (OC), the impact of employees’ OC on their turnover intention (TI), and the indirect effect of authentic leadership on employees’ TI via OC.
Design/methodology/approach
The authors tested a sample of 236 students working as employees in hospitality in the USA, with the idea that authentic leadership increases OC which in turn decreases TI. The participants were asked to rate the manager’s leadership style and the frequency of their leadership behavior.
Findings
Results provide support for the positive effect of authentic leadership on OC in the hospitality industry, and suggest that OC mediates reduced TI.
Originality/value
The results of the study suggest a variety of significant theoretical contributions and critical leadership and organizational implications. The effects of authentic leadership were empirically tested on employees’ OC and the effects of that OC on TI.
Keywords
Acknowledgements
Retraction notice
The Publisher wishes to retract the precis article “Authentic way to retain hospitality staff: Leadership attitudes can encourage commitment”, published in Human Resource Management International Digest, Vol. 24 No. 5, 2016. It has come to the attention of Emerald Publishing that this precis article contains large sections of unattributed text taken from the original research article "The effects of authentic leadership and organizational commitment on turnover intention” by Anthony Gatling, Hee Jung Annette Kang and Jungsun Sunny Kim, published in Leadership & Organization Development Journal, Vol. 37 No. 2, 2016.
Precis articles are intended to summarise original academic research articles for a different audience, and should not include verbatim passages from the original articles. This error occurred due to a miscommunication in the commissioning process.
To avoid any repeated incidents of this nature, Emerald has fully revised its guidelines and briefed its Commissioning Editors. Human Resource Management International Digest sincerely apologises to the original authors and its readers for this error. The original article can be viewed here: 10.1108/LODJ-05-2014-0090.
Citation
Beal, B. (2016), "Authentic way to retain hospitality staff: Leadership attitudes can encourage commitment", Human Resource Management International Digest, Vol. 24 No. 5, pp. 13-15. https://doi.org/10.1108/HRMID-04-2016-0051
Publisher
:Emerald Group Publishing Limited
Copyright © 2016, Emerald Group Publishing Limited