Accounting for the Value Generated from Innovation

Abstract

Successful Knowledge Management programmes can demonstrate clearly defined links to the value proposition ‐ its bottom line being a contribution to business benefits. This is apparent at British Airways where a programme of external intelligence about information technology (IT) developments is being converted into useful IT applications. This paper explains British Airways’ approach to innovation and examines the difficulty in assigning a specific measure to this intangible asset. It also sets out ways in which innovation can produce improvements in business performance.

Citation

Rapley, K. (1997), "Accounting for the Value Generated from Innovation", Journal of Knowledge Management, Vol. 1 No. 2, pp. 157-160. https://doi.org/10.1108/EUM0000000004591