Employee engagement antecedents and consequences in Vietnamese businesses
European Journal of Training and Development
ISSN: 2046-9012
Article publication date: 23 September 2019
Issue publication date: 21 April 2020
Abstract
Purpose
The purpose of this paper is to explore the antecedents and consequences of employee engagement (EE) in global research and Vietnamese business context.
Design/methodology/approach
This review was conducted in the following order: an integrative review for garnering drivers and outcomes of EE in global research, followed by a narrative review for selecting variables relevant to Vietnamese businesses.
Findings
In EE global research, a 3 × 3 findings framework was devised. Three antecedent clusters included the internal environment, job-related and employee-related factors. EE resulted in three outcome clusters: intra-role behaviors, extra-role behaviors and personal development and growth. In Vietnamese businesses, few studies existed on organizational learning and organizational support as EE antecedents, whereas turnover intention was examined the most as an EE outcome.
Research limitations/implications
The search was limited to EE-related peer-reviewed articles in Business Source Complete and Google Scholar. Literature on Vietnam EE was restricted to ProQuest Dissertations and Theses and Google Scholar because of a lack of literature availability on this topic in Business Source Complete.
Practical implications
Knowing that leadership, HR practices and working environment are important antecedents of EE in Vietnam (Table II) would prompt enterprise leaders and managers to improve the company’s conditions for engaging its employees. This is an important finding because Vietnamese businesses are suffering increasing turnover. Creating favorable organizational support evidenced via career growth opportunities, pay and benefits, company culture, job fit and effective management will stimulate employees to stay and engage.
Originality/value
This study emphasizes the organizational and employee factors in EE research and calls for combined research application to inform EE in Vietnamese businesses, thus providing ground for human resource development researchers and practitioners in their respective work.
Keywords
Citation
Van, H.T.M. and Nafukho, F.M. (2020), "Employee engagement antecedents and consequences in Vietnamese businesses", European Journal of Training and Development, Vol. 44 No. 2/3, pp. 89-103. https://doi.org/10.1108/EJTD-03-2019-0036
Publisher
:Emerald Publishing Limited
Copyright © 2019, Emerald Publishing Limited