The role of organizational learning capabilities in mediating the impact of workplace happiness on organizational citizenship behavior

Abstract

Purpose

This study explores the role of organizational learning capabilities in mediating the relationship between workplace happiness and organizational citizenship behavior, investigating whether the organization’s ability to foster a learning environment enhances this relationship.

Design/methodology/approach

This study synthesizes the existing research and theoretical framework and explains the mechanism through which organizational learning capabilities plays a mediating role between workplace happiness and organizational citizenship behavior.

Findings

The workplace happiness influences organizational citizenship behavior, and the organizational learning capabilities act as a mediating link between workplace happiness and citizenship behavior, suggesting that a supportive learning culture can amplify the positive effects of workplace happiness on employees’ voluntary, proactive behaviors.

Originality/value

This research emphasizes the importance of developing learning-oriented organizational practices to leverage the benefits of employee happiness, ultimately contributing to enhanced citizenship behavior and organizational effectiveness.

Citation

Goel, P. and Singh, A. (2024), "The role of organizational learning capabilities in mediating the impact of workplace happiness on organizational citizenship behavior", Development and Learning in Organizations, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/DLO-08-2024-0229