Service firms and optimal talent management: Factors that influence the approach

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

The performance of any firm benefits from the contribution of its most talented employees. Different perceptions of talent prevail and companies can exploit this knowledge in order to identify the most effective means of managing their talent.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Citation

(2019), "Service firms and optimal talent management: Factors that influence the approach", Development and Learning in Organizations, Vol. 33 No. 6, pp. 35-37. https://doi.org/10.1108/DLO-08-2019-0175