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Platform ecosystem research in the technology and innovation management discipline: a multi-method literature review

Sandip Mukhopadhyay (Institute of Management Technology Ghaziabad, Ghaziabad, India)
Jason Whalley (Newcastle Business School, Northumbria University, Newcastle upon Tyne, UK)
Ritesh Pandey (Institute of Management Technology Ghaziabad, Ghaziabad, India)
Vinodhini Ranganathan (Cisco Systems, Bengaluru, India)

Benchmarking: An International Journal

ISSN: 1463-5771

Article publication date: 15 May 2023

Issue publication date: 21 May 2024

503

Abstract

Purpose

In parallel with the rising importance of innovation and digital technologies, research on platform ecosystems is rapidly accumulating. This study aims to summarize the current research published in leading technical and innovation management (TIM) journals and provide recommendation for future research.

Design/methodology/approach

In this paper, the authors combine multiple quantitative literature review methods (social network analysis, citation analysis and co-citation analysis) with a systematic literature review of articles published in the 13 most influential TIM journals over a 15-year period.

Findings

The citation network of 168 selected papers is sparse, with low network density indicating the emerging nature of the field. Using network centrality values, the authors identified the 33 most influential articles. The review of methodologies in these articles found that conceptual and case study research dominate, suggesting the need for additional confirmatory and quantitative analysis. Co-citation analysis of the references identified six research clusters: foundation, network-centric innovation, complementor management, platform competition, ecosystemsand product platforms.

Originality/value

This analysis is among the first to examine the knowledge structure of platform ecosystem research in the TIM domain by using multiple evidence-based analysis methods. The authors also apply the theory, context, characteristics and methodology framework to suggest areas for future research.

Keywords

Acknowledgements

The authors are grateful to Professor Harry Bouwman of Delft University of Technology (The Netherlands), whose valuable advice and review helped to improve an initial version of this article. The authors are also grateful to the anonymous reviewers for their comprehensive feedback.

Citation

Mukhopadhyay, S., Whalley, J., Pandey, R. and Ranganathan, V. (2024), "Platform ecosystem research in the technology and innovation management discipline: a multi-method literature review", Benchmarking: An International Journal, Vol. 31 No. 5, pp. 1826-1850. https://doi.org/10.1108/BIJ-09-2022-0573

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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