Role of influencer–follower congruence in influencing followers’ food choices and brand advocacy: mediating role of perceived trust
ISSN: 0007-070X
Article publication date: 28 May 2024
Issue publication date: 20 November 2024
Abstract
Purpose
This study attempts to encapsulate the idea of influencer marketing in the food sector and the vital role played by food influencers in shaping the dietary preferences, tastes and decisions of their social media followers and turning them into brand advocates.
Design/methodology/approach
An online survey of 383 social media users, utilizing a self-administered questionnaire, was undertaken to validate the proposed research design. The partial least squares structural equation modeling (PLS-SEM) methodology was used to analyze the data and test the relationships between the constructs.
Findings
The results confirm the validity and reliability of the research model. The research revealed the positive influence of influencer–follower demographics and attitude congruence on followers’ food choices, which in turn leads to followers’ delight and significantly impacts their brand advocacy. It also depicts how followers’ perceived trust in an influencer mediates the relationship between their similarity with the influencers, their food choices and brand advocacy.
Originality/value
The study proposes a new theoretical framework and empirically tests the effectiveness of influencer marketing in influencing social media users’ food choice behavior and brand advocacy through the medium of followers’ congruence with social media influencers. The findings offer noteworthy theoretical and managerial implications for academicians as well as marketing practitioners.
Keywords
Acknowledgements
This paper forms part of a special section “Social media influencer marketing in the food and beverage industry”, guest edited by Chee Wei Cheah, Kian Yeik Koay, Weng Marc Lim and Alberto Ferraris.
Citation
Verma, S., Kapoor, D. and Gupta, R. (2024), "Role of influencer–follower congruence in influencing followers’ food choices and brand advocacy: mediating role of perceived trust", British Food Journal, Vol. 126 No. 12, pp. 4055-4071. https://doi.org/10.1108/BFJ-12-2023-1146
Publisher
:Emerald Publishing Limited
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