Index
(Il)Logical Knowledge Management
ISBN: 978-1-83867-806-7, eISBN: 978-1-83867-803-6
Publication date: 21 September 2020
This content is currently only available as a PDF
Citation
Weed-Schertzer, B. (2020), "Index", (Il)Logical Knowledge Management, Emerald Publishing Limited, Leeds, pp. 121-124. https://doi.org/10.1108/978-1-83867-803-620201005
Publisher
:Emerald Publishing Limited
Copyright © 2020 Emerald Publishing Limited
INDEX
Artificial intelligence (AI)
, 83–84
technology
, 86–88
Asset tools
, 96
BABM
, 24–27, 48–49, 103, 109–110, 113–114
leadership
, 110
Big data
, 85–86
Brainstorming
, 6
Business
compliance
, 53–54
culture
, 67
infrastructure
, 83
intelligence
, 12, 97–98
management
, 93
Capturing systems. See Customer tracking systems
Categorization
, 10
Centralized silo
, 68
Classification
, 10
Cognitive computing
, 86, 87–88
Collaboration
, 29, 64–71
Communication
, 103
software
, 96
Communities
, 68
Content
collection
, 8
collectors
, 8
with context
, 54, 61–64
leveling
, 29
management
, 4–5
reasoning
, 43–44
reviewer
, 48–49
storing
, 8–9
validation
, 57
Context
, 68
content with
, 54, 61–64
Cooperation
, 68
Coordination
, 68
Culture
, 64–71
Customer tracking systems
, 96
Data
, 11–20, 56
handling
, 83–84
mining
, 95
transformation model
, 54–55
Deciphering
, 108–109
Decisions
, 55
Downsizing
, 23–24
Evolve–Solid program
, 26, 111–112
Explicit knowledge
, 15
Facebook for business
, 70
Finding knowledge
, 35–36
Fitbit
, 87–88
Gap analysis
, 84
Garden of Wisdom
, 37–38
Hands-free business
, 90
(Il)logical knowledge process
, 11–20
case study
, 80–82
content with context
, 54, 61–64
culture and collaboration
, 64–71
knowledge distribution rules
, 72–75
knowledge transfer rules
, 71
logical knowledge management process
, 75–79
right data
, 54
Information
, 11–20, 55
management
, 4, 37
sharing
, 69
stemming from theory
, 104
technology
, 96–97
Interpretation
, 106
IT service management (ITSM)
, 24–25, 110
Consultant
, 26, 32
evaluation
, 26, 28, 31
Know-how trade management
, 93
Knowledge
, 11–20, 53–54, 54–56, 92
analytics
assets
, 35–36, 57–58, 76, 107
bases
, 40–41
distribution
, 11
distribution rules
, 72–75
repositories
, 108–109
sharing
, 72, 101–102
sources
, 38–44
strategy
, 6–11
team
, 105
trail
, 24, 36–38
transfer rules
, 71
user agreements
, 5–6
Knowledge content
, 59–60
segmentation
, 45–49
Knowledge environment
, 71, 74, 85–86
team
, 98–100
Knowledge management
, 1–2, 4, 18–20, 37, 53–54, 56–58, 83, 87–88, 97–98, 102–106, 112
case study
, 24–27
framework
, 63
implementation plan
, 20–24
planning
, 90–91
preplanning and planning stages
, 1–2
volume in
, 58–59
Knowledge Management Office (KMO)
, 26–27, 111–112
Learning management systems (LMS)
, 96, 105
Logical knowledge
, 11–20, 28–31, 31–34, 60, 102, 106
environment benefits
, 50–52
management
, 56, 75–79
phases
, 35–36
Maturity
, 92
Measurement
, 107–108
Mitigation plan
, 113
Modern technology
, 85, 88–89
Occupational silo
, 74
Organizational learning
, 102–106
Over-engineered infrastructure
, 91
Planning
, 63
Problem resolution
, 73
Producing knowledge
, 35–36
Proprietary outlets
, 42
Public outlets
, 41–42
Quality assurance
, 95
Reasoning
competencies
, 10
practices
, 42–43
skills
, 9–10
Recycling knowledge
, 35–36
Segmentation
, 16
Sharing knowledge
, 35–36
Sources
, 16
Strategy creation
, 6
Success
, 104
measuring
, 107–109
Tacit knowledge
, 15
Tagging
, 62–63
Technical maturity
, 92
Technology
, 83, 90–92
education
, 92
for knowledge
, 98
knowledge team
, 98
systems
, 4
Textbook education
, 92
Time management
, 89–90
Tools for knowledge and organizational learning
case study
, 109–114
high-level knowledge landscape
, 84
knowledge management and organizational learning
, 102–106
logical process phases
, 84
measuring success
, 107–109
Under-engineered infrastructure
, 91
Understanding
, 12
Validation
, 22, 85–86, 98
Valuable knowledge
, 64
Value
, 28
Verification
, 85–86
Wisdom
, 54–58