Acknowledgements
Citation
(2020), "Acknowledgements", Pantano, E. (Ed.) Retail Futures, Emerald Publishing Limited, Leeds, pp. 207-207. https://doi.org/10.1108/978-1-83867-663-620201023
Publisher
:Emerald Publishing Limited
Copyright © 2020 Emerald Publishing Limited
The first big thanks goes to the authors and contributors of this book. Their effort, patience and encouragement resulted in the pages you are actually reading. Thank you for your trust in this project and helping me to finalize it.
However, this book could not be possible without Niall Kennedy (Emerald Group), who supported and encouraged the idea since the very first moment. I could not do anything without his enthusiasm in this project.
Finally, I want to thank Luke Devereux. He did not actually write for this book, but he supported me in many aspects. Hopefully, he will do it again also for my next books.
- Prelims
- Section 1 Theoretical and Technological Background
- Chapter 1 How Innovative Technology Serves the Retailer: A Store Sales Cycle Model
- Chapter 2 The Rise of Service Robots in Retailing: Literature Review on Success Factors and Pitfalls
- Chapter 3 Technological Diversification in Retail Agglomerations: Case Studies Alongside the Digital Marketing Mix
- Section 2 Changes in Retail Management and Strategy
- Chapter 4 Digital Signage in the Store Atmosphere: Balancing Gains and Pains
- Chapter 5 Technology-infused Organizational Frontlines: When (Not) to Use Chatbots in Retailing to Promote Customer Engagement
- Chapter 6 Dealing with Fake Online Reviews in Retailing
- Chapter 7 Towards Omnichannel Retail Management: Evidences from Practice
- Section 3 Changes in Consumers' Experience, Behavior and Decision-making
- Chapter 8 Dancing to the Algorithm, a Discussion of the Online Shopping Behaviour of Minors
- Chapter 9 Transforming the e-retailing Experience: Towards a Framework for the Socialisation of the Virtual Fitting Room
- Chapter 10 Smart Consumers and Decision-making Process in the Smart Retailing Context through Generation Z Eyes
- Section 4 Future Challenges
- Chapter 11 The Dark Side of Artificial Intelligence in Retail Innovation
- Chapter 12 Retailing and the Ethical Challenges and Dilemmas Behind Artificial Intelligence
- Chapter 13 Do I Lose my Privacy for a Better Service? Investigating the Interplay between Big Data Analytics and Privacy Loss from Young Consumers' Perspective
- Acknowledgements
- About the Authors
- Index