Prelims

Fons Trompenaars (Trompenaars Hampden-Turner Consulting, The Netherlands)

Peter Woolliams (Anglia Ruskin Cambridge, UK)

New Approaches to Recruitment and Selection

ISBN: 978-1-83797-762-8, eISBN: 978-1-83797-759-8

Publication date: 29 January 2024

pdf (1.5 MB) ePub (248 KB)

Citation

Trompenaars, F. and Woolliams, P. (2024), "Prelims", New Approaches to Recruitment and Selection, Emerald Publishing Limited, Leeds, pp. i-ix. https://doi.org/10.1108/978-1-83797-759-820241020

Publisher

:

Emerald Publishing Limited

Half Title Page

NEW APPROACHES TO RECRUITMENT AND SELECTION

Series Page

THE NEW BUSINESS CULTURE SERIES

Forthcoming in the series

New Approaches to Flexible Working
New Approaches to Creating a Culture of Innovation
New Approaches to the Digitalisation of Business
New Approaches to the Management of Change
New Approaches to Leadership

Title Page

NEW APPROACHES TO RECRUITMENT AND SELECTION

BY

FONS TROMPENAARS

Trompenaars Hampden-Turner Consulting, The Netherlands

AND

PETER WOOLLIAMS

Anglia Ruskin Cambridge, UK

United Kingdom – North America – Japan – India – Malaysia – China

Copyright Page

Emerald Publishing Limited

Emerald Publishing, Floor 5, Northspring, 21-23 Wellington Street, Leeds LS1 4DL.

First edition 2024

Published under exclusive licence by Emerald Publishing Limited.

Reprints and permissions service

Contact: www.copyright.com

No part of this book may be reproduced, stored in a retrieval system, transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without either the prior written permission of the publisher or a licence permitting restricted copying issued in the UK by The Copyright Licensing Agency and in the USA by The Copyright Clearance Center. No responsibility is accepted for the accuracy of information contained in the text, illustrations or advertisements. The opinions expressed in these chapters are not necessarily those of the Author or the publisher.

British Library Cataloguing in Publication Data

A catalogue record for this book is available from the British Library

ISBN: 978-1-83797-762-8 (Print)

ISBN: 978-1-83797-759-8 (Online)

ISBN: 978-1-83797-761-1 (Epub)

List of Tables and Figures	vii
About the Authors	ix
Rationale for the Series	xi
1. The Changing World of Work	1
2. How it Used to Be	7
3. Ongoing Difficulties in Hiring	11
4. Assessing Applicants	13
4.1. Early Methods	13
4.2. Candidate Profiling	14
5. Seeking to Make Assessment Free of Cultural Bias	19
5.1. Our Validation Studies	19
5.2. Limitations of Linear Models	25
6. The Hay System for Evaluation	31
6.1. The Role of Job Descriptions	31
6.2. Evaluation Based on Cultural Type	34
7. Changing Values of the Labour Market	37
8. The Advance of Technology	41
8.1. Filtering Applications	41
8.2. Savvy Job Seekers and Filtering Employers	44
9. And Now We Have Robotic Systems	45
9.1. Dumb Systems?45
9.2. Unintended Bias?47
9.3. How You Ask Your Question	48
9.4. Job Seeker’s Interest in Software for Job Searching	51
10. I Quit	53
11. Summary – The Key Challenges for Hirers and Job Seekers	57
12. The Need for a New Approach	61
12.1. The Battle of Values and Purpose	61
13. Our New Framework	63
14. Improving Assessment and Selection	67
14.1. From the Organisation’s Perspective	67
14.2. From the Job Applicant’s Perspective.72
15. Leadership Free of Cultural Bias	75
15.1. Antagonising Individuals Who are Alcoholics	77
16. Career Developing/Supporting Cultures	79
17. Marriages Not Weddings	83
17.1. Our Online Companion APP	83
18. Applying Our Logic to Your Job Interview	91
19. The Future?	99
Appendix	101
Index	103

List of Tables and Figures

Table 1.	Example of Personality Preferences by Country	17
Table 2.	The Classic Macro-generational Groupings	38
Table 3.	Extended Generation Groupings	38
Table 4.	Ambiguity in Interpreting Data	48
Table 5.	IKEA Meta Dilemmas for Recruitment	84
Table 6.	Meta-dilemma for Job Applicants Is	84
Table 7.	Organisation Competing Demands	85
Table 8.	IKEA and Job Seekers Reconciling Competing Demands	88

Fig. 1.	Reconciling Competing Demands	21
Fig. 2.	Scoring Grid	22
Fig. 3.	Reconciling Powers of Imagination with a Sense of Reality	23
Fig. 4.	Reconciling Feeling with Thinking	25
Fig. 5.	Limitations of Linear Scales	26
Fig. 6.	Reconciling from x to y	26
Fig. 7.	Not Reconciling Competing Demands	26
Fig. 8.	Partially Reconciling	26
Fig. 9.	Examples of Varying Degrees and Directions of Reconciliation	28
Fig. 10.	Corporate Culture Stereotypes	34
Fig. 11.	Unsupervised AI Systems Trapped at Sub-optimal Solutions	42
Fig. 12.	Forward-thinking Question	49
Fig. 13.	Reflection-thinking Question	50
Fig. 14.	Leaving Jobs in Different Sectors	54
Fig. 15.	Conventional Assessment Approaches for Different Corporate Cultures.	68
Fig. 16.	Basic Cultural Dimensions Profile	76
Fig. 17.	Blood Groups Metaphor	85
Fig. 18.	Reconciling Individual and Team	89
Fig. 19.	Reconciling Team and Individual	90

About the Authors

Fons Trompenaars, PhD, is Director of Trompenaars Hampden-Turner (THT) Consulting, an innovative centre of excellence on intercultural management. He is the world’s foremost authority on cross-cultural management and is author of many books and related articles. He is CEO of THT Consulting and Culture Factory and Visiting Professor at The Free University of Amsterdam.

Peter Woolliams, PhD, is Professor Emeritus of International Management at Anglia Ruskin Cambridge (UK) and is partner in Trompenaars Hampden-Turner (THT) Consulting and its technical subsidiary Culture Factory. He has collaborated and published jointly with Fons over some 25 years. He has worked with Fons to develop a whole series of diagnostic apps and profiling tools and cultural databases which has led to the creation of the intellectual property of THT Consulting.

Rationale for the Series

The business environment continues to change ever more rapidly. Established practice is constantly challenged in our post-COVID, climate changing, technology driven world leading to the further proliferation of digitalisation, new flexible ways and places of working, leadership styles, diversity, etc. All areas of business and management are finding that traditional frameworks for organisation design, marketing, HR and other functional disciplines no longer provide models for best practice. Not only driven by such changes in the external environment but together with the differing value systems of younger generations there is an urgent need to provide new frames of reference that can help formulate new business strategies while synergising with the career aspirations of the labour market.

‘The new business culture’ is a series of micro-books with each addressing an area of business and management that seeks to demonstrate how and where established traditional models and frameworks are no longer providing optimum frameworks for purpose that informs the range of subject areas discussed. The authors offer new approaches that transcend convention.

In this series of volumes, each distils the essential elements of a key topic and retains focus and purpose and seeks to offer new approaches to overcome the limitations of existing practice.

The content and new concepts therein originate from the synergy between the authors own fundamental research (including supervision of PhD students) triangulated with evidence and application from their extensive client base in their consulting practice. (THT Consulting, Amsterdam).

Purchase of each volume in the series includes exclusive access to a corresponding companion App. Each App enables readers to explore the application of specific concepts in further detail for individual volumes and what it means for them and/or their organisation.

Book Chapters

Prelims

1. The Changing World of Work

2. How it Used to Be

3. Ongoing Difficulties in Hiring

4. Assessing Applicants

5. Seeking to Make Assessment Free of Cultural Bias

6. The Hay System for Evaluation

7. Changing Values of the Labour Market

8. The Advance of Technology

9. And Now We Have Robotic Systems

10. I Quit

11. Summary – The Key Challenges for Hirers and Job Seekers

12. The Need for a New Approach

13. Our New Framework

14. Improving Assessment and Selection

15. Leadership Free of Cultural Bias

16. Career Developing/Supporting Cultures

17. Marriages Not Weddings

18. Applying Our Logic to Your Job Interview

19. The Future?

Appendix

Index