Achieve, Choreograph, and Enable framework (ACE framework)

, 24

achieve

, 25

choreograph

, 25–26

enable

, 26–35

Acute risks

, 118

Admirable behaviors

, 46–49

ambassadors

, 47–49

Aesthetic Interpretation

, 44–45

Agency

, 89–90

Aging populations

, 119

AirBNB

, 37–38

Ålandsbanken

, 18–19

All Conditions Gear (ACG)

, 152–153

Allbirds company

, 13–14

Ambassadors

, 47–49

brand

, 48–49

curiosity

, 47–48

experience

, 48

imagination

, 48

relationship

, 48

Apple (company)

, 46

Apple’s iPhone

, 176–177

Ascent of Man, The

, 174–175

Asos

, 13–14

Aspiration

, 12, 89

components of

, 20

creating value based on your ultimate dream

, 15–18

defining your company’s ultimate dream

, 12–15

demonstrating your aspiration through your company’s character

, 18–20

AstraZeneca company

, 27–28

Auto manufacturing

, 174–175

Awaken people’s senses, Relate to people, Cultivate people’s curiosity framework (ARC framework)

, 57

awaken people’s senses

, 57–59

cultivate people’s curiosity

, 60–63

quick observations on research

, 61

relate to people

, 59–60

“Axis Flip”

, 44–45

Baby Boomers

, 53–54

Benefits plans

, 16–17

Beniof, Marc (Salesforce. com Founder)

, 132–133

Big “c.” of cause

, 149–150

Black Angus

, 1–2

Black Lives Matter (BLM)

, 101–102

BlackRock

, 103

Bloomberg, Michael (founder of Bloomberg, former New York City Mayor)

, 113–114

Board of directors

, 122

Brand

ambassador

, 48–49

communities

, 106–107

British Journal of Psychology, The

, 39–40

Business

, 2

behaviors

, 46–47

company’s reputation for business ethics

, 105–106

leaders

, 3

schools

, 153–154

transformation

, 10–11

Business for Social Responsibility (BSR)

, 168

Capitalism

, 16–17, 37–38

Carbon emissions

, 119

Carbon-neutral strategy

, 23

Cause, advocacy, meaning framework (CAM framework)

, 148

advocacy

, 150–153

cause

, 149–150

meaning

, 153–156

Character

, 18, 20

actions

, 19–20

Chicago Community Trust (TCCT)

, 141

Chief Executive Officer (CEO)

, 40–41

engaging with key stakeholder groups

, 76

pay

, 135

Chief Information Officer (CIO)

, 159–160

Choreograph

, 25–26

Chronic risks

, 118

Circular economy

, 3

Climate activist community

, 123

Climate changes

, 131

Climate crisis

, 2, 68, 113–114, 119, 124

Code of Conduct

, 19

“Code red for humanity”

, 68

“Commitment to Life, Sustainability Vision 2030”

, 31–32

Communication Effectiveness

, 44–45

Community/communities

building

, 106–109

colleges

, 9–10

vibrancy

, 104–105

Company

character actions

, 19–20

components of aspiration

, 20

culture

, 49

cynics

, 14

defining your company’s ultimate dream

, 12–15

demonstrating your aspiration through your company’s character

, 18–20

Doconomy and Ålandsbanken

, 18–19

reputation for business ethics

, 105–106

touchpoints map

, 155

Conley, Chip

, 37

Consumer needs

, 11

Content

, 44

Contextual research method

, 61

Contribution plans

, 16–17

Convention Centre

, 165

Corporate Equality Index (CEI)

, 29–30

Creating value actions

, 17–18

Creating value based on your

, 15–18

Creative Confidence

, 44–45

Crisis

, 27, 29, 31

Critical thinking

, 9–10

Cultural activism

, 26

Culture, reinvigorating

admirable behaviors

, 46–49

dynamic organizational fabric

, 41–43

love of learning mindset

, 44–45

social dynamics

, 42–43

Culture 500 companies

, 165

Curiosity Ambassador

, 47–48

Customer experience (CX)

, 52–53

Customers

, 123, 167

in United Kingdom

, 58

in United States

, 58

Czinger, Kevin (Founder of Divergent 3D)

, 173

Data abuse

, 77–78

Democratic Republic of Congo (DRC)

, 162–163

Distinction, pursuing

achieve

, 25

choreograph

, 25–26

enable

, 26–35

external

, 29–32

internal

, 27–29

Lao, Janice

, 23

multiple crises

, 34–35

whole company effort

, 32–34

Divergent Adaptive Production System (DAPS™)

, 173–175

Diversity, equity, and inclusion (DEI)

, 164–165

Doconomy

, 18–19

Drucker, Peter

, 39–40

Dynamic organizational fabric

, 41–43

Earth Day

, 54–55

Ecolab

, 178

Economic, political, and social (EPS dimensions)

, 136

determining business model changes

, 139

ensure alignment

, 138

identifying compelling reasons

, 137

inviting employee input

, 138

reporting results

, 140

stakeholder insights

, 137

taking action

, 140

Economic equity

, 113–114

Economic inequality

, 54–55, 72–73

Economic security

, 121–122

Ecosystem

, 85, 93–95

partner relationship management

, 104–105

Edelman Trust Barometer

, 72

Education

, 9–10

Electric vehicles (EV)

, 57–58

Electronic learning game

, 159–160

Elsevier

, 108

Emotional elements

, 17

Empathy map

, 154–155

Employee

, 85–91, 167

agency

, 91

compensation practices

, 74

components for

, 53

experience

, 53

flexible time

, 53

mental health

, 53

physical safety

, 53

understand needs

, 53

Engagement

advocacy

, 150–153

cause

, 149–150

meaning

, 153–156

stakeholder motivation analysis

, 148

tools for understanding stakeholder experiences

, 154–155

Environment, Social, and Governance (ESG)

, 11–12, 132

investments

, 116–117

Environmental activism

, 26

Environmental Protection Agency (EPA)

, 54–55

Environments

external environment

, 165–166

internal environment

, 161–165

perceptions

, 166–169

Ethnographic research method

, 61

European Commission (EC)

, 140, 165–166

European Union

, 4

Experience Ambassador

, 48

behavior

, 88

Experiences

, 51–52

awaken people’s senses

, 57–59

creating

, 53–54

cultivate people’s curiosity

, 60–63

customer

, 52–53

employee

, 53

relate to people

, 59–60

Explicit expression

, 15–16

External environment

, 165–166

External measures for societal value

, 104–106

External stakeholder

, 29, 32, 136, 141

Financial health

, 104

Financial value

, 116–121

board of directors

, 122

climate activist community

, 123

customers

, 123

economic security

, 121–122

increase in costs from climate change to date

, 120

market engagement

, 121

opportunities

, 119–121

Project Financial Impact from Climate Change by 2050

, 120–121

regulatory bodies

, 122

risks

, 118–119

shareholders

, 123

Fink, Larry (Chairman and CEO of Blackrock)

, 102

Forbes

, 39–40

Fortune companies

, 1–2, 39–40

Fossil fuels extraction

, 2

Functional elements

, 17

Garan, Ron (NASA Astronaut)

, 51–52

Gen X

, 53–54

Gen Z

, 53–54

General Data Protection Regulation (GDPR)

, 77–78

Generational differences

, 71

Gensler, Gary

, 165–166

Gherson, Diane (IBM's Chief Human Resources Officer)

, 53–54

Givingway’s model

, 56–57

Glassdoor

, 39–40

Global Fashion Agenda (GFA)

, 13–14

Global pandemic

, 119

Gordon, Kate

, 113–114

Great-PlacetoWork®

, 72, 167

Greenwashing campaign

, 3–4, 32–33

Grundfos (Danish water pump manufacturer)

, 55–56

Guerrero, Anthony (Chairman of the International Future Living Institute and Vice President of Workplace Strategies and Real Estate at Earth Justice)

, 83–84, 94–95

H&M Group

, 13–14

Health of partner relationships

, 104

Healthcare

, 74–75

Hierarchy of Controls

, 164

Hope

, 86

Hotel Phoenix

, 37–38

Hotel Rex

, 37–38

Human Rights Campaign

, 31

Human rights policies and practices

, 105

Humankind

, 68

IBM

, 53–54

Imagination Ambassador

, 48

“Impact unicorns”

, 11–12

Infosys

, 9, 11

annual ESG report

, 70–71

educational initiatives

, 9–10

values

, 70–71

Intellectual awareness

, 52–53

Internal demographics

, 74

Internal environment

, 161–165

Internal measures for societal value

, 102–104

Internal practices

, 41–42

Internal stakeholder

, 27, 29, 136, 141

Internet

, 54–55

Jobs, Steve (Apple’s CEO)

, 163

Johnson & Johnson company

, 27–28

Joie de Vivre Hotels (JDV)

, 37–38

Jones Lang Lasalle (JLL)

, 108

Jørgensen, Helle Bank (Founder and CEO of Competent Boards)

, 67–68, 122

Kering

, 13–14

Kumar, Ravi (President of Infosys)

, 9, 11

Language

, 41

Lao, Janice (Environmental Scientist and Development Economist)

, 23

Laurence Capron

, 31–32

Learning and development (L&D)

, 44

Learning mindset

, 44–45

Leonard, Steve (CEO of Singularity University)

, 129–131

LGBTQ Equality scale

, 31

Life changing elements

, 17

Little “c” of cause

, 149–150

Local communities

, 109

Market

, 85, 91–92, 118

engagement

, 121

perceptions

, 76–78

MAS Holdings

, 109

McKenzie, Mac

, 99–100

Media outlets

, 39–40

Millennials

, 53–54, 102

MIT Sloan Management Review

, 165

Modern Elder Academy (MEA)

, 37–39

Moderna company

, 27–28

Moral and Ethical Reasoning

, 44–45

Multiple crises

, 34–35

Natura

, 31–32

Natural Language Processing (NLP)

, 165

Nike

, 13–14

Non-elite universities

, 9–10

Non-profits

, 32–33

Nooyi, Indra (former CEO of PepsiCo)

, 13

Norrsken VC

, 11–12

O’Driscoll, Tony (Professor of Practice at Fuqua School of Business at Duke University)

, 44

“1/1/1 model”

, 132–133

Open Institutional Infrastructure (OII)

, 31–32

Organizational fabric, dynamic

, 41–43

Organizational value

, 85

ecosystem

, 93–95

employees

, 85–91

market

, 91–92

Paulson, Hank (former US Secretary of the Treasury)

, 113–114

PepsiCo

, 178

Perceptions

, 166–169

customers

, 167

employees

, 167

shareholders

, 167

value chain partners

, 168

Pfizer company

, 27–28

Physical risks

, 118

Plastic waste

, 2

Policy, legal

, 118

Polytechnics

, 9–10

Precious metals

, 2

Prevention through Design (PtD)

, 164

PricewaterhouseCoopers (PwC)

, 159–160

Procter& Gamble

, 178

Profit

, 3

motive

, 3

Project Financial Impact from Climate Change by 2050

, 120–121

PwC’s Strategy&

, 24

Quality of life

, 10–11, 101

Quantitative Reasoning

, 44–45

Rainforest Alliance

, 32–33

Rangsiyopash, Roongrote (president and CEO of Siam Cement Group)

, 145–146

Regulatory bodies

, 122

REI

, 31

Reichental, Jonathan

, 159–160

Relationship Ambassador

, 48

RepTrak™

, 72, 77–78

Reputation

, 118

Reputational value

market perceptions

, 76–78

reputation quality

, 68–69

strong ethical and moral compass

, 69–71

transparency

, 71–76

Retail investors

, 116–117

Return on Curiosity (ROC)

, 44

Return on Expectation (ROE)

, 44

Return on Investment (ROI)

, 44

Reusable Dishware Program’

, 161

Risks

, 118–119

Salesforce. com

, 132–133

Satisfaction

, 60

Scientific Analysis

, 44–45

Segment, target, position guides (STP guides)

, 148

Shareholders

, 123, 167

Siam Cement Group (SCG)

, 145–146

Silent Generation

, 53–54

SJR

, 76

Skånetrafiken

, 177–178

Skill prints

, 44–45

Smart city

, 159–160

Social dynamics

, 42–43

Social impact

, 17

Social injustice

, 72–73

Social Inquiry

, 44–45

Social responsibility

, 102

Societal good

, 16–17

Societal value

, 102

building communities

, 106–109

external measures for

, 104–106

factors

, 101–109

improving

, 101, 109–110

internal measures for

, 102–104

motive

, 3

Solar energy

, 114–115

Solutions

, 176–180

creating

, 179–180

ecosystems

, 93

Specialization expertise

, 9–10

Specific, Material, Advance, Resourceful and Teachable environment (Smart environment)

, 161

advance

, 162

material

, 161

resourceful

, 162–163

specific

, 161

teachable

, 163–165

Spell & Speak-like software application

, 159–160

Stakeholder

, 132–142

company touchpoints map

, 155

empathy map

, 154–155

and forcing event

, 134–136

involvement steps

, 136–141

journey map

, 155

motivation analysis

, 148

stakeholder journey map

, 155

systems map

, 155

tools for understanding stakeholder experiences

, 154–155

Stakeholder Involvement Steps (SIS)

, 135

STEM methodology

, 23

Steyer, Tom (founder of Farallon Capital)

, 113–114

Survey-based approaches

, 61

Survival

, 37–38

Sustainability

, 72–73

movement

, 23

Sustainable Farming and Regenerative Agriculture Programs

, 178

Sustainable Finance Disclosure Regulation (SFDR)

, 165–166

Sustainable investment approaches

, 132

Systems map

, 155

Task Force on Climate-related Financial Disclosures (TCFD)

, 117, 119

Technology

, 11–12, 118

TerraCycle

, 162–163

“Thai Kids Fight COVID” project

, 146–147

3A3D model

, 27

Tough-mindedness

, 26

Tradition-bound thinkers

, 4

Transactions ecosystems

, 94

Transformation

, 139

plan

, 28

Transition risks

, 118

Transparency

, 71–76

inward

, 74–76

outward

, 72–73

Trust

, 118

Trust Barometer

, 68–69, 71–72, 91–92

U.S.’s Dodd–Frank Act

, 162–163

U.S. Centers for Disease Control and Prevention (CDC)

, 164

Ultimate dream

, 20

actions

, 14–15

creating value actions

, 17–18

creating value based on your

, 15–18

defining your company’s

, 12–15

UN’s Sustainable Development Goals

, 11–12, 99–100, 108

Uniqueness

, 24

University of Washington (UW)

, 1–2

US Securities and Exchange Commission (SEC)

, 4, 115, 165–166

Value

chain partners

, 168

creating value actions

, 17–18

meaning

, 5

measure

, 5

mobilization

, 5

Visualize, Actualize, Legitimize, Utilize, Expertize, Summarize framework (VALUES framework)

, 179–180

Volkswagen

, 3–4

Wealth creation

, 26

Well-being

, 101

Whitehurst, Jim (CEO of Red Hat)

, 71

Wind turbines

, 114–115

Winterkorn, Martin

, 3–4

“Women Go Beyond” program

, 109

Zero waste

, 30

Zero-based commission trading

, 116–117