Index

Tourism Planning and Destination Marketing

ISBN: 978-1-78756-292-9, eISBN: 978-1-78756-291-2

Publication date: 29 November 2018

This content is currently only available as a PDF

Citation

(2018), "Index", Camilleri, M.A. (Ed.) Tourism Planning and Destination Marketing, Emerald Publishing Limited, Leeds, pp. 261-271. https://doi.org/10.1108/978-1-78756-291-220181013

Publisher

:

Emerald Publishing Limited

Copyright © 2019 Emerald Publishing Limited


INDEX

Index

Access, accommodation, attractions, activities and amenities (5A’s)
, 19

Accommodation
, 9

Airbnb model of shared accommodation
, 13

B&B
, 11–12

camping and caravanning
, 12

consortia
, 11

educational accommodation
, 12–13

farmhouse accommodation and agri-tourism
, 12

hotel brands and corporate chains
, 10–11

second homes and time-share accommodation
, 12

Accountability in sponsorship
, 231

Activities, Settings, Experiences, Benefits (ASEB model)
, 39

Adaptive and/or proactive innovator
, 255

Adventure motivation
, 174

Adventure tourism
, 21, 164, 175

Agenda 21 summit
, 126

Aggregation of experiences
, 29

Agri-tourism
, 12

AIEST
, 2

Air travel
, 5

legacy airlines
, 6

legacy vs. LCCs
, 7

low-cost carriers
, 7

scheduled and chartered services
, 6

Airbnb model of shared accommodation
, 13

Airlines
, 6

Allocentrics
, 51

Allocentrism
, 52

Allocentrism-psychocentrism
, 53–55, 57, 61, 65, 68

cosmopolitanism and
, 56

dimensions
, 62

distribution curve
, 60

Plog’s psychographic model
, 55

Alternative tourism
, 126

Ambient Intelligence (AI)
, 185

Amenities, public service and
, 14

Analysis of variance (ANOVA)
, 55–56

Ancillary services
, 13

education and training
, 15

entertainment
, 15

financial services
, 14

food and beverage
, 14

public service and amenities
, 14

retail facilities
, 15

tourist guides and courier services
, 16

tourist publications and online content
, 13–14

Anticipation phase
, 33

Aomori prefecture
, 148

‘Ascape’ app
, 194

Attitudes
, 50

Attraction motivations
, 167

Augmented reality (AR)
, 184–186, 189, 196

Augmented virtuality (AV)
, 185

Authentic tourism experiences
, 194

Average variance extracted values (AVE values)
, 107

Bangkok city, urbanisation and tourism in
, 124

Basecamp Explorer site
, 136

Bed and breakfasts (B&Bs)
, 9–10, 11–12

Behavior Science Corporation (BASICO)
, 50

Big Data
, 185

Biocapacity
, 123

Blue Mountain National Park in Australia
, 134, 135

Bluetooth Low Energy (BLE)
, 192

Booking
, 191

Brand(ing)

attributes
, 211

destination branding to
, 211–212

hyperreality
, 225

local festivals for
, 209–211

positioning statement
, 212

Business travellers
, 3

Calabar Carnival Festival
, 211, 212

Camping
, 12

Canadian websites
, 167

Caravanning
, 12

Carrying capacity
, 123, 134

Caserta Italian province
, 240

creating and drafting project
, 251–252

opportunities and implementation challenges
, 252–253

project
, 248–250

S-TLSS assumptions for
, 246–253

stakeholder research
, 250–251

SWOT analysis
, 248–249

Catamaran
, 9

Certificate of Travel Agency Competence (COTAC)
, 15

Chartered Institute of Transport (CIT)
, 15

Chi-square analyses
, 54–55, 59

Circular Economy framework
, 129

City and Guilds of London Institute (CGLI)
, 15

Clement’s analysis of de-marketing in Cyprus
, 134

Closed-loop cruise
, 8

Co-creation
, 143

in online and offline platforms
, 230

Co-location
, 87

Co-productive process
, 122

Coastlines
, 124

Cognitive value
, 34

Commercial brand image
, 228

Communication
, 242

Communities
, 205–206

Community-based tourism (CBT)
, 143

Competition
, 75–77

Competitiveness
, 246

Competitors
, 89–90

Conservation
, 162, 164, 165

Consortia
, 11

Construct reliability
, 107

Consumer value and experiential approach
, 26–27

Consumption phase
, 33

Content analysis
, 168

Cooperation
, 76–77

Coopetition in tourism
, 78–79

features of tourism business in empirical analysis
, 87–91

future research directions
, 92–93

literature review
, 86–87

methodology
, 79–86

‘CorfuAR’ app
, 193

Corporate chains
, 10–11

Corporate market-led framework
, 224

Correlation analysis
, 57–58

Cosmopolitanism
, 55–56

Costa Rica
, 136–137

Courier services
, 16

Cradle-to-cradle product design
, 128–129

‘Creative space’
, 225

Creative tourism
, 155

Creativity-led development
, 144

Cross-cultural consumption in food tourism
, 144

Cruise
, 34

and stay
, 8

Cruising
, 8

Culinary tourism
, 21

Cultural/culture
, 142

appreciation
, 154–156

consumption in rural tourism
, 143–144

encounter
, 143, 154–156

meanings and perceptions
, 143–144

tourism
, 21

understanding
, 175

web
, 144

Customer engagement
, 93, 142

Customer journey (CJ)
, 184, 189

Customer-centric co-creation perspective
, 79

Cyberspace
, 184

Data analysis
, 209

‘Day-trippers’
, 212

De-marketing
, 133, 134

activities
, 135

‘Dead zones’
, 188

Decisiveness
, 55–56

Descartes, Rene
, 188

Destination
, 2

choice
, 51

development planning
, 223

loyalty
, 215

management
, 41, 190

Destination branding
, 209–210, 230

analyses
, 227

to brand image
, 211–212

Destination management
, 41

organisations
, 190

strategies
, 216

Destination marketing
, 205

communities
, 203–204

economic impacts of local events
, 206–209

increase in tourist flows
, 212–213

local events
, 205–206

relationship between festivals and tourism
, 209–212

theoretical and managerial implications
, 215–217

tourism management strategies
, 204–205, 213–215

Destination marketing organisations (DMOs)
, 63, 86, 190, 205, 228

‘Digital detox’
, 188

Digital tourism marketing
, 189

Direct economic effects of festival organization
, 206

Divergent strategies
, 223

Domestic flights depart
, 5–6

Dreaming
, 195

Drivers of Consonance
, 247

Drivers of Resonance
, 247–248

Dyadic coopetition
, 77

Economic

benefits
, 100

impacts of local events
, 206–209

and social activities
, 13

Ecotourism
, (see also Tourism), 21, 126, 162

definitional issues
, 164–165

differences between ecotourism and related tourism types
, 166

experiences
, 169

limitations and future research
, 176–177

motivation research
, 165–169

motivations
, 163, 172–174

organisation
, 169

research findings
, 169–174

solutions and recommendations
, 174–176

sustainability
, 170

synopsis of research-based ecotourism motivations
, 168

tenet-based motivations
, 170–172

website classification by type of company
, 169

Ecotourists
, 167

Education(al)
, 175

accommodation
, 12–13

cruises
, 8

tourism
, 21

and training
, 15

Edutainment
, 226

Effective marketing communications
, 226

Emotions
, 27

emotional appeal
, 247

and sensations
, 29

Empirical analysis, tourism business in
, 87–91

Employment, local events effects on
, 207–208

Energy-lethargy
, 51

Entertainment
, 15

Environmental conservation
, 137

Environmentally friendly tourism
, 126

Equestrianism
, 61–62

Eurochocolate Festival
, 212

Eurochocolate of Perugia
, 216

European Regional Development Fund (ERDF)
, 253–254

Event strategy
, 223

event design and marketing communication strategies
, 225–227

issues, controversies, problems
, 223–225

sponsorship strategy
, 227–229

Event(s)
, 227

bundling strategy
, 231

design
, 225–227

event-marketing model
, 222, 229

image
, 226

leverage
, 222

marketing
, 225

personality
, 226

tourism
, 222

‘Everest VR’
, 194

Experience
, 25–26

economy
, 225

marketing paradigm
, 191

in tourism
, 27–29

Experiential approach
, 26–27

Experiential approach in tourism
, 27

experiential approach to tourism services
, 30–39

industrial/academia gap despite paradigmatic realm
, 27–29

Extended marketing mix
, 129

External stimuli
, 187

Extrinsic tourist motivation
, 5

Facebook
, 195, 227

Facilitators
, 3

Farm inn
, 144–145

Farmhouse accommodation and agri-tourism
, 12

Feelings
, 25–26

Ferry services and new modes of crossing channels
, 8–9

Festivals
, 204, 206

branding
, 211

from destination branding to brand image
, 211–212

local festivals for branding
, 209–211

management
, 208–209

relationship between tourism and
, 209

relationship with festival stakeholders
, 208

satisfaction
, 215

Final meeting
, 254–255

Financial services
, 14

Flexibility
, 55–56

Flora MacDonald Highland Games (FMHG)
, 207

Fly cruises
, 8

Fly-drive packages
, 9

Food
, 205

and beverage
, 14

festivals
, 210

Food and Drink Festival
, 214

Frugal tourists
, 3

Fully-immersive systems
, 187

Gamification
, 193

Gap Adventures
, 174

Gartner’s Hype Cycle for Emerging Technologies
, 185

Global accommodation market
, 10–11

Global distribution systems (GDSs)
, 7

Global village
, 79, 184

Google cardboards
, 196

Google Glass device
, 192

Grandfather Mountain Highland Games (GMHG)
, 207

Green Campania
, 254

Greenhouse gases
, 124

Half-board accommodation
, 10

Hallmark events
, 224

Hantens
, 148

Head-mounted display (HMD)
, 187, 192, 194

Health tourism
, 21

Hedonic values
, 26, 34

Heritage houses in rural Japan
, 145

Higashi Iwase
, 147

High subjectivity
, 29

Hirakawa rural tourism
, 148–149

Hospitality

consumer value and experiential approach
, 26–27

experience
, 25–26

experiential approach in tourism
, 27–39

facilities
, 9–10

future research directions
, 41–42

industries
, 1–2

solutions and recommendations
, 39–41

Hotel brands and corporate chains
, 10–11

Hotel Catering International Management Association (HCIMA)
, 15

Hovercrafts ride
, 9–10

HTC Vive
, 187

‘HudWay’ app
, 192

Hydrofoil
, 9

Hyperloop’s vacuum-sealed pod transportation system
, 5

‘I-want-to-get-away-moments’
, 190

IBeacons
, 192

Idiosyncratic features
, 28

Image transfer
, 228

Image-maker
, 209–212

Immersion
, 187

Immersive 2D/3D VR
, 192

Immersive 4D VR travel experience
, 190

Inclusive tours (IT)
, 16, 17–18

Independent inclusive tours (IITs)
, 18

Indirect effects of festival organization
, 206

Individual reliability
, 107

Induced economic effects of festival organization
, 206–207

Industrial/academia gap despite paradigmatic realm
, 27–29

Information and communication technologies (ICTs)
, 184, 189

in tourism
, 185

Information technology
, 79

Informationalisation of Society
, 184

‘Infotainment’
, 226

Inland waterways
, 9

Innovative Campania
, 254

Innovative communication strategies
, 222

Instagram
, 195

Institute of Travel and Tourism (ITT)
, 15

Insurance
, 14

Integrated communication strategies
, 229

Integrated marketing communication (IMC)
, 227

Inter-coder reliability rate
, 169

Inter-organisational coopetition
, 78

Intermediaries
, 16

International Conference on Leisure Recreation Tourism
, 2

International Ecotourism Summit in Quebec
, 162

International flights depart
, 5–6

Internet
, 184

Internet of Things (IoT)
, 185

Internet-based ecotourism
, 162

Intra-organisational coopetition
, 78

Italian Ministry of Cultural Heritage
, 246

Japan

Japanese culture
, 155

rural tourism
, 144–145

rural tourism initiatives
, 145–149

JTB Global’s office
, 146

Kaustinen Folk Music Festival
, 208

Key elements of tourist destinations
, 19–20

Knowledge-skill-attitude model (KSA model)
, 246

Kyoto Protocol
, 145

Land transportation
, 9

Last Supper
, 134

Leadership
, 247

Legacy
, 7

airlines
, 6

carriers
, (see National airlines)

Life-cycle assessment
, 128

Line voyage services
, 8

Liners
, 8

Literature review of tourism coopetition
, 86–87

Live communications
, 225

Local community
, 208

Local economy, local events effects on
, 206–207

Local events
, 204, 205–206

economic impacts of
, 206

effects on employment
, 207–208

effects on local economy
, 206–207

festival management
, 208–209

Location Based Services (LBS)
, 192

‘London Streetmuseum’ app
, 193

Low-cost carriers (LCCs)
, 7

Macro-level inter-networks coopetition
, 78

Maldives, tourism in
, 123, 124

Management strategies
, 224

Marketing
, 11, 223–229

communication strategies
, 225–227

events
, 225

management model
, 222, 229

mix
, 129, 130

strategies
, 212

sustainable tourism
, 129–132

tourism
, 129

‘Marriott Teleporter, The’
, 190

Masai Mara National Reserve in Kenya
, 136

Maslow’s hierarchy of needs
, 167

Mass tourism
, 125

Medical tourism
, 21

Meetings, incentives, conferences and exhibitions (MICE)
, 21

Mega-events
, 224

Mehrabian Affiliative Tendency Scale (MATS)
, 56

Meso-level inter-organisational coopetition
, 78

Meta-level regional coopetition
, 78

Metaphor of web
, 183–184

Micro-level coopetition
, 78

Middlemen
, 16

Milgram Continuum
, 185

Mini-cruises
, 8

Minimum impact tourism
, 126

Mixed reality (MR)
, 185

Mobile devices
, 189

Mochi
, 154

‘Mochi Tsuki’ event
, 154

Modern tourism
, 125

Monetary flows on entry
, 206–207

Multi-paradigm approach
, 76–77

Multilevel governance
, 243

Multiple interrelations and dimensions
, 29

Multivariate analysis of variance (MANOVA)
, 60

Museums
, 193

National airlines
, 6

National tourism offices
, 19

National Trust
, 134

Natural Step Framework
, 128, 130

Natural tourism vocation
, 241

Nature-based motivation
, 174

Nature-based tour operators
, 169

Nature-based tourism
, 164

Network analysis methodology
, 224

Nightclubs
, 134

Non-immersive systems
, 187

Nonexhaustive list of tourism destination categories
, 21–22

Ocean cruises
, 7–8

Ocean liners
, 8

Oculus Rift
, 187

Olympics
, 224

One-way rentals
, 9

Online content
, 13–14

Outernet technologies
, 184, 185

Owatatsumi
, 147

Package tours or packages
, 18

Partial least squares regression (PLS regression)
, 101

Partial least squares structural equation modelling (PLS-SEM)
, 64

Participants
, 226

allocentrism–psychocentrism scores
, 56–57

engagement
, 225

Passengers
, 7

Passport
, 17

Path weighting
, 107

Perceived mental space
, 188

Perception of sociocultural impacts
, 101

Perceptional change of touristic space
, 184

Person-to-person communication
, 223

Personal income effects of festival organization
, 207

Personality
, 51

personality-based psychographic profiles
, 59

Phenomenological sense
, 26

Phygital Customer Journey
, 189

‘Phygital’ tourist experience

augmented reality
, 185–186

booking
, 191

at destination
, 193–195

dreaming
, 195

ICTs in tourism
, 185

inspiration/planning
, 190–191

metaphor of web
, 183–184

perception
, 187–189

preparation
, 191–192

recommendations
, 196

travelling
, 192

virtual reality
, 185, 186–187

Place attachment
, 215

Place identity
, 241

Place image
, 241–242

Place personality
, 241

Place-making model
, 229

Planned local events
, 205

Pleasure seeking
, 172

Plog’s model of personality-based psychographic traits

contexts, methods and findings
, 52–65

empirical research
, 66–67

future research directions
, 69–70

nomological connection with venturesomeness
, 65

Plog’s psychographic model
, 50

research
, 52

Plog’s scale
, 65

‘Pokemon Go’ (game)
, 193–194

Political market square concept
, 224

Positive economic impacts
, 102

Post-departure event
, 148, 149

Post-purchase phase
, 33

Postmodernism
, 184

Poteet Strawberry Festival
, 215

Pre-departure event
, 146–148

Price
, 10

Product, price, place and promotion (four Ps)
, 129

Psychocentrism
, 52

orientations
, 52

Psychographic model
, 51

Psychographics
, 57

Public sector
, 77

Public service and amenities
, 14

Punta Del Este, Uruguay
, 101

Push–pull motivations
, 166–167

Real space
, 188

Rebound effects
, 133

Recreation Experience Preferences (REP)
, 56

Regional Operational Program Campania (ROP Campania)
, 253, 254

Regional sport events
, 228

Relationship
, 248

Religious tourism
, 21

Reputation
, 240, 242

Residents’ attitudes towards tourism
, 100

effects of tourism impacts
, 106–107

final structural model
, 113

future research directions
, 114–115

loadings of structural models
, 108–109

path coefficients of direct causal relations
, 110

path coefficients of mediated causal relations
, 112

reliability and convergent validity
, 107

results
, 107–112

sociodemographic profile of samples
, 106

solutions and recommendations
, 112–114

structural model
, 105

studies
, 102

Resorts and inns, and eco-lodges
, 169

Responsible tourism
, 126

Responsible Tourism Award
, 136

Restoration process
, 134

Retail agents
, 17

Retail facilities
, 15

Rockwood Adventures
, 174

Royal Palace of Caserta
, 246

Rural Development Program (RDP)
, 254

Rural tourism
, 21, 141, 205

cultural consumption in
, 143–144

cultural encounter and cultural appreciation
, 154–156

cultural encounters in
, 143

empirical information and analysis
, 149–154

future research directions
, 156

initiatives in Japan
, 145–149

in Japan
, 144–145

participants of Tateyama rural tourism initiative
, 147

Sales and distribution
, 16

travel agency operations
, 16–17

types of tours
, 17–18

Sales distribution system
, 16

Scenic Caves Nature Adventures
, 174

Scheduled and chartered services
, 6

Seaside tourism
, 21

Seasonality
, 90

Second homes and time-share accommodation
, 12

Self-esteem
, 5, 172

Self-fulfilment
, 172

Service dominant logic
, 26

Service Science, Management, Engineering and Design (SSME+D)
, 240

Service/front-stage
, 247

Shape of professional
, 245

Shared VR
, 195

Simultaneous cooperation
, 75–76, 90–91

Sine qua non condition
, 245

Singapore Tourists Promotion Board (STPB)
, 53

Sissinghurst Castle Garden in Kent, England
, 134

Small-scale events
, 226, 230, 231

Small-scale sport tourism events
, 222

Smart Service System logic
, 246–247

Smart Tourism
, 185

Smart Tourism Local Services System (S-TLSS)
, 240

assumptions for Caserta province
, 246–253

bottom-up process
, 244

future research directions
, 256

identification of financial resources
, 253–255

interpretations of territorial configurations
, 242

solutions and recommendations
, 255–256

T-shaped professionals
, 244–246

value proposition for S-TLSS competitiveness
, 243–244

SmartPLS 2.0 software
, 107

Snapchat
, 195

Social equilibrium
, 246

Social media
, 227

channels
, 195

marketing
, 227

Social motivations
, 167, 176

Social network concept
, 223

Social psychology
, 26–27

Social responsibility
, 248

Sociocultural benefits
, 102

Sociocultural costs
, 113

Soft tourism
, 126

Solidarity Campania
, 254

‘SpaceVR’
, 194

Spatial planning
, 156

‘Spatial Turn’
, 184

Specialisation on specific activities
, 241

Spillover effects
, 78

Spiritual space
, 188

Sponsorship strategy
, 227–230

Sport event
, 228

Sports tourism
, 22

Stable identity
, 241

Stakeholder engagement (SE)
, 250–251

and involvement
, 230

Stakeholders
, 18–19, 206, 208–209, 222, 223

groups
, 142

power relationships
, 230

Standard of living
, 115

Statistical analysis techniques
, 211

Status-seeking motivation
, 173–174

Stone Forest in the Yunnan Province of China
, 132

Strategic Experiential Modules (SEM)
, 34–35

Strategic management of events

destination development planning
, 223

event strategy and marketing
, 223–229

future research directions
, 230–231

solutions and recommendations
, 229–230

tourism destination managers
, 221–222

Strengths, Weakness, Opportunity and Threats analysis (SWOT analysis)
, 248–249

Structural conditions
, 243, 244

Structural Equation Modeling (SEM)
, 101

‘Suspension of disbelief’
, 188

Sustainability
, 128, 170, 246

Sustainable consumption
, 132

Sustainable development
, 122, 125

Sustainable marketing
, 130

Sustainable tourism
, 121, 124, 164–165

co-productive process
, 122

evaluating good practice
, 135–137

frameworks for
, 126

key drivers of sustainable and ethical consumption
, 132–135

managing and marketing, frameworks for
, 126–129

marketing
, 129–132

sustainable development goals
, 127

T-shaped Model
, 245, 246

T-shaped professionals (T-SP)
, 240, 244–246, 255

Tangible event tourism strategies
, 225

Target market analysis
, 211

Tateyama community centre and nature centre
, 147

Tateyama kuyakusho (see Tateyama ward office)

Tateyama rural tourism
, 146–148

Tateyama Shizen Fureikan (see Tateyama community centre and nature centre)

Tateyama town and tourism association (TTTA)
, 146

Tateyama ward office
, 147

Tavriyskie Igry (international music festival)
, 210

Tenet-based motivations of ecotourism
, 170–172

The International Ecotourism Society (TIES)
, 168

Thilafushi Island
, 123

360-degree VR videos
, 196

‘Time switchers’
, 206

Time-share accommodation
, 12

Tour operator or tour wholesaler
, 16

Tour types
, 17–18

Tourism
, (see also Ecotourism), 1–2, 99, 126

ability to travel
, 3–5

coopetition in
, 78–79

from destination branding to brand image
, 211–212

destination managers
, 221–222

destinations
, 51, 76

development
, 114

effects of tourism impacts
, 106–107

experiential approach in
, 27–39

ICTs in
, 185

impacts
, 100

journals
, 76

local festivals for branding
, 209–211

management strategies
, 204, 213–215

nature of
, 2–3

organizations and stakeholders
, 18–19

relationship between festivals and
, 209

seasonality
, 222

stakeholders
, 190

tourism-related contexts
, 25–26

Tourism area life cycle model (TALC model)
, 87

Tourism business
, 76

in empirical analysis
, 87–91

Tourism coopetition, literature review of
, 86–87

Tourism local area (TLA)
, 240

Tourism local system (TLS)
, 240–241

Tourism product
, 5

accommodation
, 9–13

ancillary services
, 13–16

sales and distribution
, 16–18

tourism organizations and stakeholders
, 18–19

tourist destinations
, 19–22

transportation
, 5–9

Tourist
, 78–79

destinations
, 19–22

experience
, 39

guides and courier services
, 16

increase in tourist flows,
, 212–213

publications and online content
, 13–14

spaces
, 183, 184, 187, 188

tourist-carrying capacity
, 123

Toyamako rail line
, 147

Traditional cruises
, 8

Traditional funding sources
, 222

Transformative research agenda
, 230

Transmission technologies
, 185

Transportation
, 5, 79

air travel
, 5–7

land
, 9

water-borne
, 7–9

Travel
, 1–2, 129

agencies
, 190

agency operations
, 16–17

and communication
, 183

motivators
, 4

Travel-related companies
, 169

Travellers
, 6, 14

Travelling
, 133

Triple Bottom Line (TBL)
, 126–127, 130

sample application
, 131

Twitter
, 227

Ukrainian local festivals
, 210

Umbria Jazz music festival
, 207

United Nations Conference on International Travel and Tourism
, 2

United Nations World Tourism Organization (UNWTO)
, 18–19, 132

Upstream coopetition
, 92

Urban tourism
, 22

Urban transport
, 8

Usu
, 154

Utilitarian–hedonic dichotomy
, 41

Value co-creation
, 245

Value notion
, 26

Value proposition for S-TLSS competitiveness
, 243–244

Values and Life Style (VALS)
, 62–63

Venturesomeness
, 49–51, 58–61, 63–64, 70

effectiveness
, 63

Viable systems approach (VSA)
, 240

Vinitaly
, 205

Vintage Indiana Wine and Food Festival
, 213

Virtual environments (VE)
, 185, 186, 191

Virtual mental space
, 188

Virtual reality (VR)
, 184–187, 189, 190, 194, 196

Google Cardboard
, 192

Virtual tourism space
, 187

Virtual travel experience
, 194

Virtualisation of society
, 184

Vision
, 247

Visitors
, 2

Visits to friends and relatives travel (VFR travel)
, 2–3

‘VRoom Service’
, 194

Water-borne transportation
, 7, 9

cruising
, 8

ferry services and new modes of crossing channels
, 8–9

ocean liners
, 8

Watzlawick, Paul
, 188

Web 2.0
, 227

Web of significance
, 144

Weighting scheme
, 107

Wine and Jazz Festival
, 207

Wine tourism
, 22

Word-of-mouth
, 226

World Expos
, 224

World Travel Award
, 136

‘Yelp’ app
, 193

Yokoso Spirit of Japan campaign
, 145

‘YouVisit’ app
, 194

Zoni
, 154