Index
Tourism Planning and Destination Marketing
ISBN: 978-1-78756-292-9, eISBN: 978-1-78756-291-2
Publication date: 29 November 2018
This content is currently only available as a PDF
Citation
(2018), "Index", Camilleri, M.A. (Ed.) Tourism Planning and Destination Marketing, Emerald Publishing Limited, Leeds, pp. 261-271. https://doi.org/10.1108/978-1-78756-291-220181013
Publisher
:Emerald Publishing Limited
Copyright © 2019 Emerald Publishing Limited
INDEX
Index
Access, accommodation, attractions, activities and amenities (5A’s)
, 19
Accommodation
, 9
Airbnb model of shared accommodation
, 13
B&B
, 11–12
camping and caravanning
, 12
consortia
, 11
educational accommodation
, 12–13
farmhouse accommodation and agri-tourism
, 12
hotel brands and corporate chains
, 10–11
second homes and time-share accommodation
, 12
Accountability in sponsorship
, 231
Activities, Settings, Experiences, Benefits (ASEB model)
, 39
Adaptive and/or proactive innovator
, 255
Adventure motivation
, 174
Adventure tourism
, 21, 164, 175
Agenda 21 summit
, 126
Aggregation of experiences
, 29
Agri-tourism
, 12
AIEST
, 2
Air travel
, 5
legacy airlines
, 6
legacy vs. LCCs
, 7
low-cost carriers
, 7
scheduled and chartered services
, 6
Airbnb model of shared accommodation
, 13
Airlines
, 6
Allocentrics
, 51
Allocentrism
, 52
Allocentrism-psychocentrism
, 53–55, 57, 61, 65, 68
cosmopolitanism and
, 56
dimensions
, 62
distribution curve
, 60
Plog’s psychographic model
, 55
Alternative tourism
, 126
Ambient Intelligence (AI)
, 185
Amenities, public service and
, 14
Analysis of variance (ANOVA)
, 55–56
Ancillary services
, 13
education and training
, 15
entertainment
, 15
financial services
, 14
food and beverage
, 14
public service and amenities
, 14
retail facilities
, 15
tourist guides and courier services
, 16
tourist publications and online content
, 13–14
Anticipation phase
, 33
Aomori prefecture
, 148
‘Ascape’ app
, 194
Attitudes
, 50
Attraction motivations
, 167
Augmented reality (AR)
, 184–186, 189, 196
Augmented virtuality (AV)
, 185
Authentic tourism experiences
, 194
Average variance extracted values (AVE values)
, 107
Bangkok city, urbanisation and tourism in
, 124
Basecamp Explorer site
, 136
Bed and breakfasts (B&Bs)
, 9–10, 11–12
Behavior Science Corporation (BASICO)
, 50
Big Data
, 185
Biocapacity
, 123
Blue Mountain National Park in Australia
, 134, 135
Bluetooth Low Energy (BLE)
, 192
Booking
, 191
Brand(ing)
attributes
, 211
destination branding to
, 211–212
hyperreality
, 225
local festivals for
, 209–211
positioning statement
, 212
Business travellers
, 3
Calabar Carnival Festival
, 211, 212
Camping
, 12
Canadian websites
, 167
Caravanning
, 12
Carrying capacity
, 123, 134
Caserta Italian province
, 240
creating and drafting project
, 251–252
opportunities and implementation challenges
, 252–253
project
, 248–250
S-TLSS assumptions for
, 246–253
stakeholder research
, 250–251
SWOT analysis
, 248–249
Catamaran
, 9
Certificate of Travel Agency Competence (COTAC)
, 15
Chartered Institute of Transport (CIT)
, 15
Chi-square analyses
, 54–55, 59
Circular Economy framework
, 129
City and Guilds of London Institute (CGLI)
, 15
Clement’s analysis of de-marketing in Cyprus
, 134
Closed-loop cruise
, 8
Co-creation
, 143
in online and offline platforms
, 230
Co-location
, 87
Co-productive process
, 122
Coastlines
, 124
Cognitive value
, 34
Commercial brand image
, 228
Communication
, 242
Communities
, 205–206
Community-based tourism (CBT)
, 143
Competition
, 75–77
Competitiveness
, 246
Competitors
, 89–90
Conservation
, 162, 164, 165
Consortia
, 11
Construct reliability
, 107
Consumer value and experiential approach
, 26–27
Consumption phase
, 33
Content analysis
, 168
Cooperation
, 76–77
Coopetition in tourism
, 78–79
features of tourism business in empirical analysis
, 87–91
future research directions
, 92–93
literature review
, 86–87
methodology
, 79–86
‘CorfuAR’ app
, 193
Corporate chains
, 10–11
Corporate market-led framework
, 224
Correlation analysis
, 57–58
Cosmopolitanism
, 55–56
Costa Rica
, 136–137
Courier services
, 16
Cradle-to-cradle product design
, 128–129
‘Creative space’
, 225
Creative tourism
, 155
Creativity-led development
, 144
Cross-cultural consumption in food tourism
, 144
Cruise
, 34
and stay
, 8
Cruising
, 8
Culinary tourism
, 21
Cultural/culture
, 142
appreciation
, 154–156
consumption in rural tourism
, 143–144
encounter
, 143, 154–156
meanings and perceptions
, 143–144
tourism
, 21
understanding
, 175
web
, 144
Customer engagement
, 93, 142
Customer journey (CJ)
, 184, 189
Customer-centric co-creation perspective
, 79
Cyberspace
, 184
Data analysis
, 209
‘Day-trippers’
, 212
De-marketing
, 133, 134
activities
, 135
‘Dead zones’
, 188
Decisiveness
, 55–56
Descartes, Rene
, 188
Destination
, 2
choice
, 51
development planning
, 223
loyalty
, 215
management
, 41, 190
Destination branding
, 209–210, 230
analyses
, 227
to brand image
, 211–212
Destination management
, 41
organisations
, 190
strategies
, 216
Destination marketing
, 205
communities
, 203–204
economic impacts of local events
, 206–209
increase in tourist flows
, 212–213
local events
, 205–206
relationship between festivals and tourism
, 209–212
theoretical and managerial implications
, 215–217
tourism management strategies
, 204–205, 213–215
Destination marketing organisations (DMOs)
, 63, 86, 190, 205, 228
‘Digital detox’
, 188
Digital tourism marketing
, 189
Direct economic effects of festival organization
, 206
Divergent strategies
, 223
Domestic flights depart
, 5–6
Dreaming
, 195
Drivers of Consonance
, 247
Drivers of Resonance
, 247–248
Dyadic coopetition
, 77
Economic
benefits
, 100
impacts of local events
, 206–209
and social activities
, 13
Ecotourism
, (see also Tourism), 21, 126, 162
definitional issues
, 164–165
differences between ecotourism and related tourism types
, 166
experiences
, 169
limitations and future research
, 176–177
motivation research
, 165–169
motivations
, 163, 172–174
organisation
, 169
research findings
, 169–174
solutions and recommendations
, 174–176
sustainability
, 170
synopsis of research-based ecotourism motivations
, 168
tenet-based motivations
, 170–172
website classification by type of company
, 169
Ecotourists
, 167
Education(al)
, 175
accommodation
, 12–13
cruises
, 8
tourism
, 21
and training
, 15
Edutainment
, 226
Effective marketing communications
, 226
Emotions
, 27
emotional appeal
, 247
and sensations
, 29
Empirical analysis, tourism business in
, 87–91
Employment, local events effects on
, 207–208
Energy-lethargy
, 51
Entertainment
, 15
Environmental conservation
, 137
Environmentally friendly tourism
, 126
Equestrianism
, 61–62
Eurochocolate Festival
, 212
Eurochocolate of Perugia
, 216
European Regional Development Fund (ERDF)
, 253–254
Event strategy
, 223
event design and marketing communication strategies
, 225–227
issues, controversies, problems
, 223–225
sponsorship strategy
, 227–229
Event(s)
, 227
bundling strategy
, 231
design
, 225–227
event-marketing model
, 222, 229
image
, 226
leverage
, 222
marketing
, 225
personality
, 226
tourism
, 222
‘Everest VR’
, 194
Experience
, 25–26
economy
, 225
marketing paradigm
, 191
in tourism
, 27–29
Experiential approach
, 26–27
Experiential approach in tourism
, 27
experiential approach to tourism services
, 30–39
industrial/academia gap despite paradigmatic realm
, 27–29
Extended marketing mix
, 129
External stimuli
, 187
Extrinsic tourist motivation
, 5
Facebook
, 195, 227
Facilitators
, 3
Farm inn
, 144–145
Farmhouse accommodation and agri-tourism
, 12
Feelings
, 25–26
Ferry services and new modes of crossing channels
, 8–9
Festivals
, 204, 206
branding
, 211
from destination branding to brand image
, 211–212
local festivals for branding
, 209–211
management
, 208–209
relationship between tourism and
, 209
relationship with festival stakeholders
, 208
satisfaction
, 215
Final meeting
, 254–255
Financial services
, 14
Flexibility
, 55–56
Flora MacDonald Highland Games (FMHG)
, 207
Fly cruises
, 8
Fly-drive packages
, 9
Food
, 205
and beverage
, 14
festivals
, 210
Food and Drink Festival
, 214
Frugal tourists
, 3
Fully-immersive systems
, 187
Gamification
, 193
Gap Adventures
, 174
Gartner’s Hype Cycle for Emerging Technologies
, 185
Global accommodation market
, 10–11
Global distribution systems (GDSs)
, 7
Global village
, 79, 184
Google cardboards
, 196
Google Glass device
, 192
Grandfather Mountain Highland Games (GMHG)
, 207
Green Campania
, 254
Greenhouse gases
, 124
Half-board accommodation
, 10
Hallmark events
, 224
Hantens
, 148
Head-mounted display (HMD)
, 187, 192, 194
Health tourism
, 21
Hedonic values
, 26, 34
Heritage houses in rural Japan
, 145
Higashi Iwase
, 147
High subjectivity
, 29
Hirakawa rural tourism
, 148–149
Hospitality
consumer value and experiential approach
, 26–27
experience
, 25–26
experiential approach in tourism
, 27–39
facilities
, 9–10
future research directions
, 41–42
industries
, 1–2
solutions and recommendations
, 39–41
Hotel brands and corporate chains
, 10–11
Hotel Catering International Management Association (HCIMA)
, 15
Hovercrafts ride
, 9–10
HTC Vive
, 187
‘HudWay’ app
, 192
Hydrofoil
, 9
Hyperloop’s vacuum-sealed pod transportation system
, 5
‘I-want-to-get-away-moments’
, 190
IBeacons
, 192
Idiosyncratic features
, 28
Image transfer
, 228
Image-maker
, 209–212
Immersion
, 187
Immersive 2D/3D VR
, 192
Immersive 4D VR travel experience
, 190
Inclusive tours (IT)
, 16, 17–18
Independent inclusive tours (IITs)
, 18
Indirect effects of festival organization
, 206
Individual reliability
, 107
Induced economic effects of festival organization
, 206–207
Industrial/academia gap despite paradigmatic realm
, 27–29
Information and communication technologies (ICTs)
, 184, 189
in tourism
, 185
Information technology
, 79
Informationalisation of Society
, 184
‘Infotainment’
, 226
Inland waterways
, 9
Innovative Campania
, 254
Innovative communication strategies
, 222
Instagram
, 195
Institute of Travel and Tourism (ITT)
, 15
Insurance
, 14
Integrated communication strategies
, 229
Integrated marketing communication (IMC)
, 227
Inter-coder reliability rate
, 169
Inter-organisational coopetition
, 78
Intermediaries
, 16
International Conference on Leisure Recreation Tourism
, 2
International Ecotourism Summit in Quebec
, 162
International flights depart
, 5–6
Internet
, 184
Internet of Things (IoT)
, 185
Internet-based ecotourism
, 162
Intra-organisational coopetition
, 78
Italian Ministry of Cultural Heritage
, 246
Japan
Japanese culture
, 155
rural tourism
, 144–145
rural tourism initiatives
, 145–149
JTB Global’s office
, 146
Kaustinen Folk Music Festival
, 208
Key elements of tourist destinations
, 19–20
Knowledge-skill-attitude model (KSA model)
, 246
Kyoto Protocol
, 145
Land transportation
, 9
Last Supper
, 134
Leadership
, 247
Legacy
, 7
airlines
, 6
carriers
, (see National airlines)
Life-cycle assessment
, 128
Line voyage services
, 8
Liners
, 8
Literature review of tourism coopetition
, 86–87
Live communications
, 225
Local community
, 208
Local economy, local events effects on
, 206–207
Local events
, 204, 205–206
economic impacts of
, 206
effects on employment
, 207–208
effects on local economy
, 206–207
festival management
, 208–209
Location Based Services (LBS)
, 192
‘London Streetmuseum’ app
, 193
Low-cost carriers (LCCs)
, 7
Macro-level inter-networks coopetition
, 78
Maldives, tourism in
, 123, 124
Management strategies
, 224
Marketing
, 11, 223–229
communication strategies
, 225–227
events
, 225
management model
, 222, 229
mix
, 129, 130
strategies
, 212
sustainable tourism
, 129–132
tourism
, 129
‘Marriott Teleporter, The’
, 190
Masai Mara National Reserve in Kenya
, 136
Maslow’s hierarchy of needs
, 167
Mass tourism
, 125
Medical tourism
, 21
Meetings, incentives, conferences and exhibitions (MICE)
, 21
Mega-events
, 224
Mehrabian Affiliative Tendency Scale (MATS)
, 56
Meso-level inter-organisational coopetition
, 78
Meta-level regional coopetition
, 78
Metaphor of web
, 183–184
Micro-level coopetition
, 78
Middlemen
, 16
Milgram Continuum
, 185
Mini-cruises
, 8
Minimum impact tourism
, 126
Mixed reality (MR)
, 185
Mobile devices
, 189
Mochi
, 154
‘Mochi Tsuki’ event
, 154
Modern tourism
, 125
Monetary flows on entry
, 206–207
Multi-paradigm approach
, 76–77
Multilevel governance
, 243
Multiple interrelations and dimensions
, 29
Multivariate analysis of variance (MANOVA)
, 60
Museums
, 193
National airlines
, 6
National tourism offices
, 19
National Trust
, 134
Natural Step Framework
, 128, 130
Natural tourism vocation
, 241
Nature-based motivation
, 174
Nature-based tour operators
, 169
Nature-based tourism
, 164
Network analysis methodology
, 224
Nightclubs
, 134
Non-immersive systems
, 187
Nonexhaustive list of tourism destination categories
, 21–22
Ocean cruises
, 7–8
Ocean liners
, 8
Oculus Rift
, 187
Olympics
, 224
One-way rentals
, 9
Online content
, 13–14
Outernet technologies
, 184, 185
Owatatsumi
, 147
Package tours or packages
, 18
Partial least squares regression (PLS regression)
, 101
Partial least squares structural equation modelling (PLS-SEM)
, 64
Participants
, 226
allocentrism–psychocentrism scores
, 56–57
engagement
, 225
Passengers
, 7
Passport
, 17
Path weighting
, 107
Perceived mental space
, 188
Perception of sociocultural impacts
, 101
Perceptional change of touristic space
, 184
Person-to-person communication
, 223
Personal income effects of festival organization
, 207
Personality
, 51
personality-based psychographic profiles
, 59
Phenomenological sense
, 26
Phygital Customer Journey
, 189
‘Phygital’ tourist experience
augmented reality
, 185–186
booking
, 191
at destination
, 193–195
dreaming
, 195
ICTs in tourism
, 185
inspiration/planning
, 190–191
metaphor of web
, 183–184
perception
, 187–189
preparation
, 191–192
recommendations
, 196
travelling
, 192
virtual reality
, 185, 186–187
Place attachment
, 215
Place identity
, 241
Place image
, 241–242
Place personality
, 241
Place-making model
, 229
Planned local events
, 205
Pleasure seeking
, 172
Plog’s model of personality-based psychographic traits
contexts, methods and findings
, 52–65
empirical research
, 66–67
future research directions
, 69–70
nomological connection with venturesomeness
, 65
Plog’s psychographic model
, 50
research
, 52
Plog’s scale
, 65
‘Pokemon Go’ (game)
, 193–194
Political market square concept
, 224
Positive economic impacts
, 102
Post-departure event
, 148, 149
Post-purchase phase
, 33
Postmodernism
, 184
Poteet Strawberry Festival
, 215
Pre-departure event
, 146–148
Price
, 10
Product, price, place and promotion (four Ps)
, 129
Psychocentrism
, 52
orientations
, 52
Psychographic model
, 51
Psychographics
, 57
Public sector
, 77
Public service and amenities
, 14
Punta Del Este, Uruguay
, 101
Push–pull motivations
, 166–167
Real space
, 188
Rebound effects
, 133
Recreation Experience Preferences (REP)
, 56
Regional Operational Program Campania (ROP Campania)
, 253, 254
Regional sport events
, 228
Relationship
, 248
Religious tourism
, 21
Reputation
, 240, 242
Residents’ attitudes towards tourism
, 100
effects of tourism impacts
, 106–107
final structural model
, 113
future research directions
, 114–115
loadings of structural models
, 108–109
path coefficients of direct causal relations
, 110
path coefficients of mediated causal relations
, 112
reliability and convergent validity
, 107
results
, 107–112
sociodemographic profile of samples
, 106
solutions and recommendations
, 112–114
structural model
, 105
studies
, 102
Resorts and inns, and eco-lodges
, 169
Responsible tourism
, 126
Responsible Tourism Award
, 136
Restoration process
, 134
Retail agents
, 17
Retail facilities
, 15
Rockwood Adventures
, 174
Royal Palace of Caserta
, 246
Rural Development Program (RDP)
, 254
Rural tourism
, 21, 141, 205
cultural consumption in
, 143–144
cultural encounter and cultural appreciation
, 154–156
cultural encounters in
, 143
empirical information and analysis
, 149–154
future research directions
, 156
initiatives in Japan
, 145–149
in Japan
, 144–145
participants of Tateyama rural tourism initiative
, 147
Sales and distribution
, 16
travel agency operations
, 16–17
types of tours
, 17–18
Sales distribution system
, 16
Scenic Caves Nature Adventures
, 174
Scheduled and chartered services
, 6
Seaside tourism
, 21
Seasonality
, 90
Second homes and time-share accommodation
, 12
Self-esteem
, 5, 172
Self-fulfilment
, 172
Service dominant logic
, 26
Service Science, Management, Engineering and Design (SSME+D)
, 240
Service/front-stage
, 247
Shape of professional
, 245
Shared VR
, 195
Simultaneous cooperation
, 75–76, 90–91
Sine qua non condition
, 245
Singapore Tourists Promotion Board (STPB)
, 53
Sissinghurst Castle Garden in Kent, England
, 134
Small-scale events
, 226, 230, 231
Small-scale sport tourism events
, 222
Smart Service System logic
, 246–247
Smart Tourism
, 185
Smart Tourism Local Services System (S-TLSS)
, 240
assumptions for Caserta province
, 246–253
bottom-up process
, 244
future research directions
, 256
identification of financial resources
, 253–255
interpretations of territorial configurations
, 242
solutions and recommendations
, 255–256
T-shaped professionals
, 244–246
value proposition for S-TLSS competitiveness
, 243–244
SmartPLS 2.0 software
, 107
Snapchat
, 195
Social equilibrium
, 246
Social media
, 227
channels
, 195
marketing
, 227
Social motivations
, 167, 176
Social network concept
, 223
Social psychology
, 26–27
Social responsibility
, 248
Sociocultural benefits
, 102
Sociocultural costs
, 113
Soft tourism
, 126
Solidarity Campania
, 254
‘SpaceVR’
, 194
Spatial planning
, 156
‘Spatial Turn’
, 184
Specialisation on specific activities
, 241
Spillover effects
, 78
Spiritual space
, 188
Sponsorship strategy
, 227–230
Sport event
, 228
Sports tourism
, 22
Stable identity
, 241
Stakeholder engagement (SE)
, 250–251
and involvement
, 230
Stakeholders
, 18–19, 206, 208–209, 222, 223
groups
, 142
power relationships
, 230
Standard of living
, 115
Statistical analysis techniques
, 211
Status-seeking motivation
, 173–174
Stone Forest in the Yunnan Province of China
, 132
Strategic Experiential Modules (SEM)
, 34–35
Strategic management of events
destination development planning
, 223
event strategy and marketing
, 223–229
future research directions
, 230–231
solutions and recommendations
, 229–230
tourism destination managers
, 221–222
Strengths, Weakness, Opportunity and Threats analysis (SWOT analysis)
, 248–249
Structural conditions
, 243, 244
Structural Equation Modeling (SEM)
, 101
‘Suspension of disbelief’
, 188
Sustainability
, 128, 170, 246
Sustainable consumption
, 132
Sustainable development
, 122, 125
Sustainable marketing
, 130
Sustainable tourism
, 121, 124, 164–165
co-productive process
, 122
evaluating good practice
, 135–137
frameworks for
, 126
key drivers of sustainable and ethical consumption
, 132–135
managing and marketing, frameworks for
, 126–129
marketing
, 129–132
sustainable development goals
, 127
T-shaped Model
, 245, 246
T-shaped professionals (T-SP)
, 240, 244–246, 255
Tangible event tourism strategies
, 225
Target market analysis
, 211
Tateyama community centre and nature centre
, 147
Tateyama kuyakusho (see Tateyama ward office)
Tateyama rural tourism
, 146–148
Tateyama Shizen Fureikan (see Tateyama community centre and nature centre)
Tateyama town and tourism association (TTTA)
, 146
Tateyama ward office
, 147
Tavriyskie Igry (international music festival)
, 210
Tenet-based motivations of ecotourism
, 170–172
The International Ecotourism Society (TIES)
, 168
Thilafushi Island
, 123
360-degree VR videos
, 196
‘Time switchers’
, 206
Time-share accommodation
, 12
Tour operator or tour wholesaler
, 16
Tour types
, 17–18
Tourism
, (see also Ecotourism), 1–2, 99, 126
ability to travel
, 3–5
coopetition in
, 78–79
from destination branding to brand image
, 211–212
destination managers
, 221–222
destinations
, 51, 76
development
, 114
effects of tourism impacts
, 106–107
experiential approach in
, 27–39
ICTs in
, 185
impacts
, 100
journals
, 76
local festivals for branding
, 209–211
management strategies
, 204, 213–215
nature of
, 2–3
organizations and stakeholders
, 18–19
relationship between festivals and
, 209
seasonality
, 222
stakeholders
, 190
tourism-related contexts
, 25–26
Tourism area life cycle model (TALC model)
, 87
Tourism business
, 76
in empirical analysis
, 87–91
Tourism coopetition, literature review of
, 86–87
Tourism local area (TLA)
, 240
Tourism local system (TLS)
, 240–241
Tourism product
, 5
accommodation
, 9–13
ancillary services
, 13–16
sales and distribution
, 16–18
tourism organizations and stakeholders
, 18–19
tourist destinations
, 19–22
transportation
, 5–9
Tourist
, 78–79
destinations
, 19–22
experience
, 39
guides and courier services
, 16
increase in tourist flows,
, 212–213
publications and online content
, 13–14
spaces
, 183, 184, 187, 188
tourist-carrying capacity
, 123
Toyamako rail line
, 147
Traditional cruises
, 8
Traditional funding sources
, 222
Transformative research agenda
, 230
Transmission technologies
, 185
Transportation
, 5, 79
air travel
, 5–7
land
, 9
water-borne
, 7–9
Travel
, 1–2, 129
agencies
, 190
agency operations
, 16–17
and communication
, 183
motivators
, 4
Travel-related companies
, 169
Travellers
, 6, 14
Travelling
, 133
Triple Bottom Line (TBL)
, 126–127, 130
sample application
, 131
Twitter
, 227
Ukrainian local festivals
, 210
Umbria Jazz music festival
, 207
United Nations Conference on International Travel and Tourism
, 2
United Nations World Tourism Organization (UNWTO)
, 18–19, 132
Upstream coopetition
, 92
Urban tourism
, 22
Urban transport
, 8
Usu
, 154
Utilitarian–hedonic dichotomy
, 41
Value co-creation
, 245
Value notion
, 26
Value proposition for S-TLSS competitiveness
, 243–244
Values and Life Style (VALS)
, 62–63
Venturesomeness
, 49–51, 58–61, 63–64, 70
effectiveness
, 63
Viable systems approach (VSA)
, 240
Vinitaly
, 205
Vintage Indiana Wine and Food Festival
, 213
Virtual environments (VE)
, 185, 186, 191
Virtual mental space
, 188
Virtual reality (VR)
, 184–187, 189, 190, 194, 196
Google Cardboard
, 192
Virtual tourism space
, 187
Virtual travel experience
, 194
Virtualisation of society
, 184
Vision
, 247
Visitors
, 2
Visits to friends and relatives travel (VFR travel)
, 2–3
‘VRoom Service’
, 194
Water-borne transportation
, 7, 9
cruising
, 8
ferry services and new modes of crossing channels
, 8–9
ocean liners
, 8
Watzlawick, Paul
, 188
Web 2.0
, 227
Web of significance
, 144
Weighting scheme
, 107
Wine and Jazz Festival
, 207
Wine tourism
, 22
Word-of-mouth
, 226
World Expos
, 224
World Travel Award
, 136
‘Yelp’ app
, 193
Yokoso Spirit of Japan campaign
, 145
‘YouVisit’ app
, 194
Zoni
, 154
- Prelims
- Chapter 1 The Planning and Development of the Tourism Product
- Chapter 2 The Creation and Delivery of Experiential Value in Hospitality
- Chapter 3 Plog’s Model of Personality-Based Psychographic Traits in Tourism: A Review of Empirical Research
- Chapter 4 Coopetition for Destination Marketing: The Scope of Forging Relationships with Competitors
- Chapter 5 The Residents’ Attitudes Towards Incoming Tourism in Punta Del Este, Uruguay
- Chapter 6 Marketing Sustainable Tourism: Principles and Practice
- Chapter 7 Enriching Cultural Experiences from Rural Tourism: Case Studies from Japan
- Chapter 8 The Internet-Based Marketing of Ecotourism: Are Ecotourists Really Getting What They Want?
- Chapter 9 The ‘Phygital’ Tourist Experience: The Use of Augmented and Virtual Reality in Destination Marketing
- Chapter 10 Organizing Festivals, Events and Activities for Destination Marketing
- Chapter 11 The Strategic Management of Events for Destination Marketing
- Chapter 12 The Use of Smart Tourism Systems to Improve the Destination’s Appeal: A Case Study from Caserta in Italy
- Index