When is social marketing not social marketing?

Abstract

Purpose

The paper aims to discuss the thorny issues of industry‐funded social marketing campaigns. Can the tobacco industry be trusted to educate our children about the dangers of smoking? Is a brewer the best source of health promotion? The paper argues for transparency and critical appraisal.

Design/methodology/approach

The paper looks at the issues of tobacco and alcohol in more detail, emphasises the need for caution and suggests guidelines for future practice.

Findings

The fiduciary duty of the corporation means that all its efforts – including any social marketing campaigns or corporate social responsibility – must be focused first and foremost on the success of the business and the enhancement of shareholder value; any wider public health benefits will inevitably be subjugated to this core purpose. And there is good evidence to show that the principal beneficiaries of apparently public‐spirited campaigns run by tobacco and alcohol companies are the sponsors. In the hands of a corporation, then, social marketing will always transmute into commercial marketing.

Practical implications

We should then proceed with our eyes wide open, alert to the danger of counterproductive outcomes, armed with independent evaluation and in the full knowledge that wherever industry‐funded efforts to educate the public replace those run by objective third parties, harm will be done.

Originality/value

The paper, concerned with industry‐sponsored social marketing, broadens the discussion beyond communications. It shows that it is necessary to consider the whole marketing mix, not simply advertising, when discussing social marketing.

Citation

Hastings, G. and Angus, K. (2011), "When is social marketing not social marketing?", Journal of Social Marketing, Vol. 1 No. 1, pp. 45-53. https://doi.org/10.1108/20426761111104428